Job Application for Team Lead Application Development

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Company Overview:

For more than 50 years, NISC has developed and implemented enterprise-level and customer-facing software solutions for over 960+ utilities and broadbands across North America. Our mission is to deliver technology solutions and services that are Member-focused, quality driven and valued priced. We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support. NISC has been ranked in ComputerWorld’s Best Places to Work for twenty-two years, and we are looking for qualified individuals to join our team.

Our Members have over 18 million end customers (residential and businesses who receive power, internet, television and/or telephone services) that our enterprise software solution enables our Members to compete effectively in the industry, while excelling in customer service. 

Position Overview:

The Software Development Team Lead will be part of an agile development team, building and working on our cloud hosted Operations Analytics (OA) product.  This team is responsible for the development of an integrated platform designed for engineers and system operators of electric systems to aggregate and analyze data. They maintain cutting edge algorithms and real time data pipelines used by electrical engineers to assess their electrical grid's status and plan future load needs to support renewable energy technology like solar and electric vehicles. The Team Lead helps ensure comprehensive contract and integration test coverage for their applications and will provide technical and team leadership through mentoring, coaching and hands-on development.

Learn more about OA here.

Essential Functions:

Takes ownership for development efforts and productivity of the engineering team.
Analyze and resolve technical issues.
Responsible for coaching of direct reports.
Ensure quality standards and apply best practices for an effective SDLC.
Supply progress reports to management.
Effective collaboration with other departments and divisions.
Commit and test production code.
Leverage generative AI tools and technologies to enhance productivity, creativity, and problem-solving within the scope of the role.
Identify and act upon areas for growth and improvement within the team.
Responsible for application and process improvement.
Assess individual and team performance.
Set individual and team goals and objectives.
Selection and hiring of new employees.
Assists Department Manager with establishing action plans for key strategic projects and technical direction.
Other duties as assigned.

Desired Experience and Skills:

3+ years of relevant experience in area of discipline; preferably in software development, software requirements, or other applicable technical areas. 
3+ years of experience in a technical leadership or supervisory role.  
Experience with Big-Data and Databricks.
Experience with other cloud technologies/architectures.
Experience with cloud application and ecosystem monitoring, administration, and testing tools.
Experience with JIRA, Confluence, BitBucket, Bamboo, Rundeck.
Experience with SQL and No-SQL databases such as Postgres, Elasticsearch (Opensearch), Cassandra (Keyspaces)
Experience with any of the following: JAVA, Angular, Spring-boot, Go, Python, Docker, Terraform, Kubernetes, AWS.
Electrical engineering domain knowledge preferred.
Strong delegation, prioritization, coaching, and feedback delivery skills.
Excellent written and verbal interpersonal and communication skills.
Ability to manage the day-to-day operations of a team engaged in a high volume of work.
Strong communication skills, self-motivated and accountable.
Commitment to NISC's Statement of Shared Values.

Work Schedule:

Hybrid from one of our office locations:

Cedar Rapids, IA
Lake Saint Louis, MO
Mandan, ND

Hybrid Schedule: Minimum of working 3 days per week out of an office location and ability to work up to all 5 days a week from an office location.
Required Days from an Office Location: Tuesday and Wednesday – the third required day will be up to the candidate and their supervisor to choose.

NISC’s Shared Values & Competencies:

We’re a cooperative, which means we’re owned by the Members we serve. It also means that our focus is on taking care of our Members and our employees, rather than having a big bottom line. Quality service and innovative technology starts with happy and dedicated employees. Join our team and learn for yourself what sets NISC apart.

Integrity – We are committed to doing the right thing – always.
Relationships – We are committed to building and preserving lasting relationships.
Innovation – We promote the spirit of creativity and champion new ideas.
Teamwork – We exemplify the cooperative spirit by working together.
Empowerment – We believe individuals have the power to make a difference.
Personal Development – We believe the free exchange of knowledge and information is absolutely necessary to the success of each individual and the organization.

Benefits:

Medical, Dental and Vision Insurance.
Health Savings Account (HSA) with $100 monthly contributions from NISC.
- Like to walk? Improve your overall wellness knowledge? Ability to earn up to $800 additional dollars into your HSA each year through our Wellness Rewards program.
Dependent Care Flexible Spending Account (FSA) thru Paylocity.
Fully covered life insurance up to x3 annual base salary.
Fully covered short- and long-term disability.
401(k), traditional or Roth, with employee match up to 6% and employer 4% salary base contributions.
PTO accrual levels dependent on years of service, 120 Life Leave Event hours, 9 paid holidays and an annual holiday week.
$2,500 Interest-FREE technology loan program.
$25,000 employee educational assistance program.
Volunteer, Wellness, Family Events and other employee fun supplied by our committees.
Employee Assistance Program; assisting employees and dependents with virtually any life event.
Benevolence Committee to support employees with financial hardships like unexpected medical bills, funerals and other unfortunate hardships.

Education Preferred:

Bachelor’s degree in Computer Science or related field.

Minimum Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the essential functions of this position, employees must be able to see and communicate.  Employees are regularly required to maintain a stationary position, move, and operate computer keyboards or office equipment.

Disclaimer:

Management may modify this job description by assigning or reassigning duties and responsibilities at any time.

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Team Lead Application Development - Operations Analytics

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