Sales Administrator

Job Title: Sales Administrator

Reports to: Vice President of Client Management & Development

About Texas Chiller Systems:

Headquartered in San Antonio, Texas Chiller Systems was founded on principles that align with our core values of excellence and teamwork. At TCS, we are Open to growth, change, and challenges, continually striving to improve ourselves and our team. We believe in Nurturing our environment and investing in those around us to create a positive and productive workplace. Our team is Engaged and committed to precision, never missing an opportunity to give our best. We are Tenacious, driven by passion and purpose in our relentless pursuit of excellence. Our Collaborative spirit ensures that communication is paramount, with the best ideas leading the way to success. Lastly, we embody Selflessness, putting the team's and our clients' needs before our own.

 

We provide the highest level of maintenance, repair, and installation services for commercial properties, ensuring the utmost reliability and efficiency of our customers' equipment.

 

Join us in our mission to deliver top-quality solutions with a team that values every member's contribution.

Job Summary:

As a Sales Administrator, you play a crucial role in keeping our sales operations running smoothly. You are the backbone of our sales team, ensuring that processes are efficient, communication is seamless, and customers receive top-tier support. From handling administrative tasks to coordinating with clients and internal teams, your contributions help drive sales success.

Duties/Responsibilities:

· You will work closely with the sales team to provide essential support that keeps everything moving efficiently. You will assist in preparing proposals, drafting contracts, and ensuring that all sales-related documentation is accurate and up to date. Maintaining organized records and tracking customer accounts will be key to supporting both internal teams and external partners.

· Providing excellent customer service is another critical part of the role. You will be a primary point of contact for client inquiries, addressing questions about contracts, or general sales processes. Your ability to respond quickly and professionally will help strengthen client relationships and reinforce our reputation for outstanding service.

· You will also work behind the scenes to optimize sales operations. This includes identifying opportunities to streamline processes, ensuring data accuracy in CRM systems, and keeping sales materials updated. By maintaining accurate records and compiling reports, you will provide valuable insights into sales performance and trends, helping leadership make informed decisions.

· Collaboration will be a key part of your day-to-day responsibilities. You will work closely with finance, marketing, estimating and operations teams to align efforts, ensuring that sales initiatives are supported across the company.

· Generate regular reports on sales performance, pipeline updates, and forecast projections for internal meetings and strategic decision-making.

· Coordinate sales team meetings, trainings, and presentations.

· Serve as a point of contact for sales team inquiries and provide guidance to sales representatives on procedural issues.

· Assist with the onboarding and training of new sales representatives.

Qualifications:

· 3+ years in sales support, administration, or customer service.

· A strong communicator who keeps things clear, concise, and professional.

· Detail-oriented with great organizational skills to juggle multiple tasks effectively.

· A proactive problem-solver who takes initiative and looks for ways to improve processes.

· Proficient with CRM software and Microsoft Office Suite (excel, word, power point).

Job Type: Full-time, Non-Exempt

Schedule:

· Hours to be available are 7 a.m. to 4:00 p.m. Monday - Friday. Hours are subject to change with seasonal demands/workload.

Texas Chiller Systems is an equal opportunity employer that is committed to providing all employees with a work environment free of discrimination and harassment. We celebrate diversity and welcome applicants from every background and life experience.