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Strategic Operations Associate

Remote (US)

About the role

The Strategic Operations Associate is a core member of Thatch’s commercial engine, responsible for enabling disciplined, data-driven execution of complex employer deals. Operating at the intersection of pricing, deal structure, and cross-functional coordination, this role ensures that every deal entering review is complete, accurate, and decision-ready.

Partnering closely with Sales, Solutions, Finance, and Revenue Operations, the Strategic Operations Associate owns data preparation, pricing analysis, and deal architecture within established frameworks. The role translates complex, multi-variable inputs into clear internal recommendations, supports efficient deal reviews, and helps maintain consistency across pricing, approvals, and governance processes.

Beyond individual deal support, this role contributes to the ongoing refinement of pricing guardrails, approval frameworks, and operating standards, creating leverage and scalability as Thatch continues to grow

What you'll do

  • Partner with Sales and Solutions teams as an internal advisor on pricing, quoting, and deal strategy for complex employer opportunities.
  • Prepare and validate employer, census, and contribution data to ensure completeness, accuracy, and readiness for financial analysis.
  • Develop pricing scenarios and conduct financial modeling to support competitive, compliant, and scalable deal structures.
  • Translate complex analyses into clear, decision-ready recommendations and concise internal deal briefs.
  • Support deal reviews and approvals by surfacing assumptions, risks, and required escalations within established pricing and policy frameworks.
  • Ensure accuracy and consistency across pricing outputs, quotes, and approvals.
  • Assess deal structures, identify non standard terms, and align deal execution with internal controls and approval processes.
  • Contribute to the refinement of pricing guardrails, approval frameworks, and repeatable deal execution standards.

Background we're looking for

  • 2 to 4 years of experience in strategy, operations, finance, consulting, revenue operations, or a related analytical role supporting commercial decision-making.
  • Strong analytical and structured problem-solving skills, with the ability to work through complex, multi-variable datasets and ambiguous inputs.
  • Demonstrated attention to detail and commitment to data accuracy, with experience preparing analysis that informs high-stakes decisions.
  • Experience translating complex quantitative and qualitative inputs into clear, concise recommendations for cross-functional stakeholders.
  • Comfort partnering with Sales, Finance, and Operations teams in a fast-paced, cross-functional environment.
  • Familiarity with pricing, financial modeling, deal analysis, or revenue-related workflows is a strong plus.
  • Experience working in high-growth, startup, or consulting environments preferred, where speed, rigor, and adaptability are required.

Experience we’d be particularly excited about

  • Experience working on complex deals where pricing, data, and structure come together.
  • Comfort turning messy or ambiguous data into clear, decision-ready insights.
  • Exposure to cross-functional work with Sales, Finance, or Operations teams.
  • Interest in structured problem-solving and building scalable processes in a growing company.
  • Background in consulting, strategy, finance, or high-growth startups is a plus.

What to expect

We interview rigorously based on integrity, talent, and drive; the trust we display in our teammates from day 1 is a reflection of the confidence we have in this process. We aim to evaluate the things you’ll be doing every day as best we can, and we move quickly. Here's what to expect:

  • 15 minute phone screen to talk through your background and interest in Thatch
  • 30 minute Zoom meeting with the hiring manager to dive deeper into your experience and the role
  • 30 minute Zoom meeting to meet 2-3 members of the team
  • 30 minute Zoom meeting with the hiring manager to work through a live case study
  • 30 minute Zoom meeting with our founders to discuss your approach to culture and our operating principles
 

About Thatch

We’re a fully distributed early stage company using technology to change the way America does healthcare. We’re a happy, friendly, high-velocity team. You can read more on Thatch here.

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