Agent Service Coordinator

The Agency is a global, boutique real estate brokerage representing a portfolio of properties across the world’s prime markets and celebrated destinations. The Agency is one of the fastest-growing luxury, boutique brands in the world. Our clients and agents benefit from our international team across in-house creative, public relations, and technology. With unprecedented access to media, we recently launched our first Netflix show, Buying Beverly Hills. The Agency has closed more than $60 billion in real estate transactions since 2011, comprising over 120+ offices in ten countries and counting.

The Position:

The Agent Services Coordinator is an integral part of our team. The Agent Services Coordinator will perform a variety of functions in order to drive company success and is a key role in keeping the office functioning. In addition to the primary responsibilities of this position, this candidate must exemplify characteristics of the company’s core values, exemplifying a commitment to integrity, collaboration and innovation. Note, this role is full-time in-office. 

What You’ll Do:

• Greet and assist on-site guests
• Answer and route inbound telephone calls
• Assist with planning and scheduling appointments and events
• Assist marketing department with promotional items and other projects
• Assist real estate agents with marketing requests, such as printing flyers, ordering signs, listing sheets etc.
• Sorting and distributing mail
• Preparing conference rooms
• Complete facility management tasks, including general office and business supply orders, equipment troubleshooting & repair coordination, liaising with building management, and oversee general office appearance and maintenance issues
• Provide basic guidance to real estate agents on usage of phones, copier, etc
• Perform ad hoc administrative tasks as directed
• Work with Agent Experience Manager to deposit commission checks
• Actively help the Agent Experience Manager with troubleshooting timely requests and inquiries
• Assist with monthly sales meetings in terms of prep, set-up, communication, etc. 

Who You Are: 

• Bachelor’s Degree Preferred
• Previous experience in office administration
• Ability to prioritize and multi-task
• Excellent written and verbal communication skills
• Enthusiastic about growth in a fast-paced environment
• Strong attention to detail
• Strong organizational skills
• Must be tech savvy and comfortable with usage of general business software (Chrome, Outlook, MS Office, etc)
• Experience in real estate a plus

Benefits & Perks:

• Paid time off
• Professional development budget
• Comprehensive health benefits
• 401(k)
• HSAs FSAs
• Employee Assistance Program (EAP)

Compensation:

Base Salary - $20-23/hour USD. Compensation will be determined based on the skills and qualifications of the applicant along with the requirements of the position.

It is the policy of The Agency not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because they are a protected veteran.