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Events & Engagement Associate

New York, United States

Durst Profile:

Since 1915, The Durst Organization has been a family-run business dedicated to the principles of innovation, integrity, community, and sustainability. We develop, build, own, and manage premier office towers and residential buildings that set new standards in environmental responsibility and user efficiency. Our enduring relationships with our tenants and partners are critical to our success and have made us generations of builders, building for generations. We build, own, and operate many of the world’s most innovative and efficient buildings. We create value for our tenants and partners by developing sustainable residential and commercial properties in which people live, work, and thrive.

Overview:

We are seeking an Events & Engagement Associate to support the work of our Marketing department, specifically the Events team. The Events team develops and executes unique programming and events for residents and tenants throughout our residential and commercial portfolios, respectively. The Events team routinely collaborates with Residential and Commercial Leasing, Marketing, and Property Management team members to effectively strengthen and enhance landlord/resident/tenant relationships and ensure best-in-class experiences.

The Events & Engagement Associate will be an integral member of the Events team with a wide range of responsibilities spanning ideation, planning, execution, and post-event reporting.

Responsibilities:

  • Lead the event lifecycle of assigned events from the planning stages through execution including negotiating vendor agreements, creating requests for proposals, processing invoices, responding to inquiries, and communicating event details to applicable departments and property management teams.
  • Support event design and management across residential and commercial portfolios. Serve as the main point of contact at events lead by the Senior Manager.
  • Resolve daily challenges and foster a collaborative, problem-solving environment.
  • Collaborate with consultants and project leaders to ensure timely approvals and project delivery. This also includes, but is not limited to, scheduling calls/meetings, preparing meeting agendas, taking meeting minutes,  and coordinating quarterly event approvals.
  • Monitor compliance with standard operating procedures, updating them regularly and supporting the creation of team SOPs as needed.
  • Plan pre-event logistics, on-site execution, and post-event recaps.
  • Create, manage, and track Eventbrites, Durst app postings, and calendar invites for residents, tenants, staff, and vendors.
  • Capture event photos and videos then upload and tag them in the corporate image database.
  • Maintain event mailing lists and databases, deploy event invites as required, and manage RSVPs.
  • Collaborate with fellow Marketing team members and other departments to update/ maintain project schedules and create/export dashboard reports.
  • Distribute event summaries – including run-of-show – prior to each event and deploy post-event surveys as required.
  • Drive continuous improvement by developing ways to optimize/streamline the event planning process, standardize budget tracking, control expenses, leverage event technology, increase engagement, analyze event success, and improve the attendee experience.
  • Integrate sustainability into processes, standard operating procedures, and adopted business practices as part of conducting core job responsibilities.
  • Serve as a resource, advocate, and catalyst for sustainability at The Durst Organization. Seek to empower colleagues, consultants, residents, and tenants to prioritize and actively engage in environmental stewardship.
  • Additional responsibilities as needed.

Qualifications:

  • Bachelor’s degree or equivalent experience.
  • Minimum of 3-5 years of experience in event planning and management. Experience within hospitality, real estate, or related areas with high touch customer service demonstrating a strong foundation in customer service skills, preferred.
  • Strong organizational, prioritization, and planning skills.
  • Proven experience in managing and developing teams (vendors and on-site support).
  • Ability to work both independently and collaboratively, taking initiative in assignments.
  • Excellent interpersonal and customer service skills for managing relationships with clients, staff, and vendors.
  • Understand the meeting planning process and management of the customer experience.
  • Open to working a flexible schedule with evenings and occasional weekends, as events will often require.
  • Ability to travel among properties (NYC area).
  • Ability to lead and take direction, think creatively, and proactively suggest solutions.
  • Excellent verbal and written communication skills, including ability to give clear, concise direction to all audiences.
  • Advanced skills using Microsoft Office Suite, (Word and Excel required).
  • Experience with MailChimp and Eventbrite preferred.
  • A keen eye for detail and aesthetics.
  • Positive “can do” attitude even through stressful moments.
  • Ability to effectively manage guest experiences and expectations using a high level of professionalism, tact, and diplomacy. 

Salary Range: $80,000 - $90,000 ($38.46/hour - $43.27/hour)

EEOC

Equal Opportunity Employer and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities.

The Durst Organization and Affiliates is an equal opportunity employer for all and an employer for qualified veterans and individuals with disabilities in accordance with the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and the Rehabilitation Act of 1973. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, genetic information, disability or protected veteran status, or any other characteristic protected by law. Please click here for more information about Equal Opportunity Employment – Notice of Rights (EEO is the Law).

We seek individuals who exemplify The Durst Organization’s mission of providing the best service to our tenants, residents and partners. If you are ready to make a change and would like to join our team of dedicated professionals please review the currently open job listings and apply for those positions for which you meet the minimum qualifications.

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use the careers site as a result of your disability. To request an accommodation, please click here and let us know the nature of your request and provide your contact information. Please do not direct any other general employment related questions using the link provided. We will only respond to inquiries concerning requests for reasonable accommodations.

The content provided on this site is intended for informational purposes only and is not intended to constitute an offer or solicitation. Despite the efforts of The Durst Organization to provide accurate information on this site, it is not possible to ensure that all information is correct or up to date. Information on this site does not modify or supersede tenants’ lease terms. The Durst Organization assumes no responsibility or liability for any actions taken as a result of using this site, or for errors or omissions in the content found on this server.

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