Back to jobs

Customer Success Manager

San Francisco, California, United States

About us

EVERY™ is a leading VC-backed food tech ingredient company and market leader using precision fermentation to create animal proteins without the animal for the global food and beverage industry. EVERY™ is a team of passionate change-makers who are reimagining the factory farm model with a kinder, more sustainable alternative. Leveraging precision fermentation to produce hyper-functional and one-to-one replacement proteins from microorganisms, EVERY™ is on a mission to decouple the world’s proteins from the animals that make them. We are a passionate, determined (and fun!) team with a vital objective, and we're on the lookout for like-minded people to join our mission. For more information, visit www.every.com 

The Role: 

Using your passion for problem solving and building customer relationships you will play a pivotal role in transitioning EVERY from pre-commercial to fully commercial operations. As the Sales & Marketing Manager, you will ensure that our customers are empowered and help solve their challenges throughout the customer experience. Support delivering value-driven solutions by connecting insights that enhance product offerings and elevate our market strategy. You will collaborate across teams to align our product development, marketing, and sales activities more closely with our customers' needs, ultimately driving our commercial operations' success.

What you'll accomplish

  • Take ownership of commercial processes, including sampling, supplier review & qualification, customer onboarding, and order fulfillment, to advance opportunities through the sales pipeline.
  • Develop strong cross-functional communication channels with marketing and business development teams to share customer insights and align strategies.
  • Create and implement customer success strategies to add value post-sales.
  • Optimize sample management by streamlining inventory, receiving, packaging, and shipping processes.
  • Improve order fulfillment efficiency and streamline supplier qualification processes.
  • Lead cross-functional reviews to align product development and sales strategies more closely with customer needs based on gathered insights.

 What you bring (required)

  • Experience in B2B sales processes and managing customer data via CRM systems or spreadsheets.
  • Strong project management skills, and experience with order fulfillment and supplier qualification processes.
  • Background in B2B ingredients or Food CPG supply chain is highly desirable.
  • Exceptional communication skills, both written and verbal.
  • A passion for building relationships with customers and delivering excellent customer service.
  • A resourceful attitude, proactive problem-solving skills, and the ability to thrive in dynamic environments.

Nice-to-have (but not required)

  • Professional experience in B2B food ingredients or food tech industries.
  • Familiarity with precision fermentation or other advanced food production technologies.
  • Experience supporting marketing initiatives, such as tradeshows, social media campaigns, and consumer insight surveys.

Why you’ll love it here:

  • Comprehensive benefits: 100% medical, dental, and vision coverage, 401k matching, and stock options
  • Tasty perks: Weekly catered lunches
  • Customizable options: FSA, HSA, Commuter, Pet Care, and additional life insurance
  • Work-life harmony: Flexible PTO and 10+ paid company holidays per year
  • Onsite conveniences: Free parking and unlimited gym access
  • Energizing refreshments: Unlimited sparkling water, granola bars, snacks, local coffee, and tea
  • Exciting socials: Themed happy hours and quarterly company outings
  • Open communication: Monthly all-hands meetings and direct access to CEO and leadership
  • Ideal location: Close to Daly City BART and Caltrain stations

Pay Range: $85,000 - $110,000

At EVERY™ pay ranges are subject to change and assigned to a job based on the location specific market median of similar jobs according to 3rd party salary benchmark surveys. Individual pay within that range can vary for several reasons including skills/capabilities, experience, and available budget.

Dedication to Diversity 

EVERY is dedicated to building a diverse and inclusive work environment. We want our workplace to enable productivity and meaningful work for individuals from all backgrounds, experiences, and lifestyles, allowing all employees to feel comfortable being their true, authentic selves at work. 

Legal authorization to work in the U.S. is required.  We are not able to sponsor individuals for employment visas for this job. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at hiring@every.com 

#LI-Onsite 

 

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in EVERY™’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.