Director, Talent Acquisition (Tech & Corporate)

Who We Are

The Farmer’s Dog was born from a mission to change the landscape of pet health, providing dogs and their humans with honest, smart, and simple care. We’re starting by radically improving the $90 billion pet food industry, replacing bags of highly-processed pellets with a personalized subscription service that sends complete and balanced, freshly-made dog food directly to customers’ doors. Our ultimate goal is to create innovative, delightful and personalized experiences across all aspects of pet care, and we believe our direct-to-consumer business model, holistic approach to growth, and dynamic culture uniquely position us to shepherd this backwards industry into the future.

To date, The Farmer’s Dog has delivered over 1 billion meals nationwide and raised over $150M in funding to help us build a company as healthy as the dogs who are eating those meals. Join us as we continue to develop ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.

#LongLiveDogs

What We Stand For and Where You’ll Come In

We are looking for a highly ambitious Director, Talent Acquisition to lead our Tech & Corporate functions. You are a hands-on player coach who loves both the art & science of recruiting and building creative talent acquisition solutions. You are obsessed with candidate experience, a dot-connector, executor, highly intuitive and never settles. Reporting into our VP, Talent Acquisition, you will lead, inspire, develop and build a team of exceptional recruiters who are known for being the best recruiters anyone has ever worked with.

One Team: We don’t think of ourselves as “Acquisition Marketers”, “Engineers”, “Data Analysts”, or “Product Managers”. Beyond denoting skill sets and areas of expertise, we don’t think departments matter. We’d rather align ourselves to the goals we’re working to achieve and make sure we have necessary subject matter expertise to drive meaningful impact. We strive to orient ourselves around customer problems TOGETHER – getting the right people, with the right context, in the right rooms/Zooms to solve problems holistically.

We are skeptical about everything and precious about nothing:  Ideas can and should come from anywhere, and we aren’t tied to our own. We proactively source input. We talk to our customers and leads regularly and are quick to change course if we know there’s a better or more impactful way to solve problems.

We consider the customer journey in all of our decisions:  We know that no interaction exists in a silo and therefore understand how important every single one is.  We ensure our strategy sets prospective and new customers up for success and drives long-term retention.  We answer questions and address problems early and proactively.  We understand the value of different channels, initiatives, and messages and know how to articulate impact and advocate for prioritization holistically.

We Execute For Impact: We don’t subscribe to “best practices” or “industry KPIs”. We’re uninterested in how we compare to “benchmarks”; instead we orient ourselves around being the best we can possibly be. Similarly, we don’t subscribe to rigid or classical expectations of roles – i.e. acquisition is hyper-focused on improving customer retention and experience.

We Are Focused and Work Without Assumption: We are not beholden to ideas. We have goals and believe everything beyond that is a series of hypotheses to validate. To that end, we seek to work in sequence and not in parallel. We constantly ask ourselves, “what’s the most important hypothesis I should be working on right now? How do I confirm or reject that hypothesis as fast as possible?”. We rarely have timelines/deadlines and are constantly taking in new information and adjusting our priorities accordingly. We don’t expect to be perfect the first time.

How You'll Make An Impact

The Director, Talent Acquisition for Tech & Corporate is a key member of the Talent Acquisition Leadership Team, reporting to the VP, Talent Acquisition. We strive to intentionally create the best experience of our employee’s careers. The ideal candidate will have a strong track record of leading & developing a team of recruiters across Tech & Corporate functions in high growth & high bar environments. You have experience reimagining creative strategies that maximize the company’s talent, through brand awareness, attraction, and acquisition strategies, enabling an inclusive workforce in which everyone can fully contribute and reach their full potential to deliver on TFD’s mission. You must love being a player coach and are excited about recruiting for senior & critical roles while leading a team. Our goal is to have the best possible foundation for our human processes which embrace and enhance our unique culture.

• Inspire, develop & build a strong team of excellent full-cycle recruiters who are rooted in our values and will support our technical & corporate functions 
• Build and develop a team of consultative & strategic recruiting partners to our leaders and skilled at tactfully sourcing, attracting, assessing, and hiring at a high bar to meet our goals and support our mission at TFD
• Drive rigor around the talent acquisition processes focusing on continuous improvement to ensure that we have a consistently high touch & positive experience for candidates, hiring managers, and hiring teams
• Exceptional at partnering and aligning with our Human’s Partners (Human’s Business Partners, Total Rewards, People Operations and Talent Management partners) to help us evolve from single role focused recruiting to strategic workforce planning and prioritization, so we are ahead of the hiring curve needed for the organization to scale
• Align our hiring practices with our internal talent initiatives, with a strong focus on programs, processes, tools, and training that enable us to never settle and always improve our quality of hires
• Conceptualize recruiting dashboards and create the capability to make data-driven decisions and recommendations where possible, using reporting and metrics to track and drive improvements in recruiting processes.
• Build and implement our employer branding strategy to position TFD as the best place you will ever work

We're Excited About You Because

• You have 8+ years of experience working in Talent Acquisition and 4+ years of experience managing a team
• You are a player coach who insists on spearheading searches (from executive search to any critical role at any level) 
• You go out of your way to bring happiness and joy to all -- especially in touchpoints throughout the hiring journey
• You act courageously, and you’re not afraid to learn from calculated risks rather than missed opportunities out of fear
• You believe “problems are treasures” and are open to new approaches, solving problems from first principles
• You can fly at 30,000 feet in crafting a long-term Talent Acquisition strategy one minute and then direct on the runway to help get things done
• You have a successful track record of building and developing fantastic talent teams in high growth organizations, and you’re not afraid to roll up your sleeves to do it

Office Guidelines

We are an in-office culture, made of in-office people who thrive on the collaboration and magnetism of working in a shared space. We are seeking individuals who excel in this type of environment, where being present fosters deeper connections and engagement.

Our DEI Philosophy:

Our company’s mission is rooted in deep, genuine care for dogs – and for the people who love them. As an organization we are full of individuals who are unique in many ways, but all united in a mission of providing true peace of mind to dog lovers everywhere. Fixing this industry and improving the lives of pets and their people will be a difficult, decades-long endeavor. We believe the best use of our time, energy, and resources as a collective team is to focus on this mission, and on supporting our team to do their best work and be their best selves. In support of this we’re committed to hiring and supporting a diverse workforce, and investing in internal structures, opportunities, hiring/promotions processes, and training that create and sustain an inclusive team. We strive to provide an experience at TFD that will be invested, meaningful and memorable as we progress on the journey to reimagine how we feed and care for our pets.

A Few of Our Best Benefits

• Dog-friendly office in Greenwich Village
• Market-competitive compensation and equity packages
• Comprehensive Healthcare, Dental, and Vision
• Company supported mental health benefits
• 12 week paid parental leave
• Competitive 401k plan with company match
• Flexible PTO 
• Discounted fresh food for your pup
• Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug

We commit to building a competitive compensation package and company environment for all individuals to thrive. We believe in competitive base compensation rooted in location specific market data and performance along with equity ownership in the company that allows every team member to build their personal wealth as the company grows, just as much as we believe in fostering a culture that supports our team members personally, professionally, and holistically. For this role the anticipated hiring base compensation range is $180,000 - $190,000 USD Annual and the compensation offered will include a robust market competitive package of base and equity. In addition to your base compensation offer you will also receive equity ownership in the company. More information about the value of this equity will be shared at the time of offer. This range is representative of NYC Market Data if you are applying to this role outside of the NYC area the range may change.

Equal Employment Opportunity Statement

The Farmer's Dog, Inc. is an equal employment opportunity employer and does not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religion, creed, national origin, physical or mental disability, protected veteran status or any other legally protected characteristic or status. For more information, please visit Know Your Rights.