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AV Facility Technician

Baptist Health IcePlex & War Memorial Auditorium, Fort Lauderdale, FL

The Florida Panthers enter the 2025-26 season as the two-time defending Stanley Cup Champions, having gone to the Stanley Cup Final in each of the past three seasons. The National Hockey League’s southernmost team, the Panthers have reached the postseason in a club-record six consecutive campaigns. The Panthers operate four facilities in Broward County, Florida: Amerant Bank Arena in Sunrise, the Panthers IceDen in Coral Springs, the new state-of-the-art practice facility Baptist Health IcePlex in Fort Lauderdale, as well as the renovated War Memorial Auditorium, which hosts concerts and events for the South Florida faithful.

 An organization with deep roots in the community, the Panthers are owned by Vincent J. Viola, a graduate of the United States Military Academy at West Point and a veteran of the U.S. Army. Emphasizing a culture of selfless service both on and off the ice, the Panthers pillar program ‘Heroes Among Us’ honors a United States military veteran at every game and the Florida Panthers Foundation has four main focuses including veterans affairs, children's health and education, raising awareness for the endangered Florida panther and growing youth hockey.


Job Title: AV Facility Technician
Department: Information Technology
Reports To: AV Manager
FLSA: Exempt
Employment Type: Full Time
Location: Baptist Health IcePlex & War Memorial Auditorium, Fort Lauderdale, FL


Job Summary:
The role of the AV Technician is supporting all audio-visual equipment and IT support for Baptist Health IcePlex/War Memorial Auditorium, hockey games, special events, press conferences, and watch parties as needed.

Essential Duties and Responsibilities:

  • Set up projectors/screens, mixers, microphones (wired and wireless), speakers, cable management for functions.
  • Operation & configuration of Allen & Heath and Behringer X32 Digital consoles
  • Comfortably navigates Dante and Qsys (QSC), including IPTV network
  • Understanding of LED controllers and related scoring controllers for hockey games
  • Sets up and operates press conferences as needed.
  • Make/run cables such as SDI, coax, ethernet, and XLR
  • Build LED walls for events, assists with watch party setups
  • Assist IT helpdesk
  • Additional projects tasks and events assigned
  • Installation of TV’s, TV carts, programming IPTV modules

Qualifications:

  • High school diploma or general education degree (GED) preferred but not required.
  • 4 years of AV installation or production experience preferred but not required.  
  • Speaks clearly, thoroughly clarifies any discrepancies
  • Able to read and interpret written information such as event documents, equipment manuals and installation manuals
  • Able to work independently
  • Works with urgency
  • Responds to requests for service and assistance with a positive attitude
  • Adapts to changes in the work environment
  • Observes safety and security procedures
  • Reports any potentially unsafe conditions
  • Responds to requests for service and assistance for guests that visit the arena
  • Treats patrons in a kind and courteous manner
  • Have a basic working knowledge of signal flow to troubleshoot gear
  • Reacts well under pressure
  • Approaches others in a tactful manner
  • Adapts to changes in the work environment
  • Is consistently at work on time
  • Follows instructions, responds to management direction
  • Be customer-service oriented, always have a fan-friendly attitude and a professional appearance
  • Ability to speak well to patrons and other employees

 

Position Type/Expected Hours of Work:
This is an exempt position. Must be able to work flexible hours, nights, weekends, and holidays as needed.

 

At the Florida Panthers Hockey Club, Arena Operating Company, Panthers IceDen, Sanza Food Service, War Memorial Benefit Corporation, and FLA Team Shop, we strive to make every employee feel valued and respected for who they are and the unique contributions they make. We believe that a diverse and inclusive company is a more innovative and successful company, which is why we aim to infuse diversity, equity, and inclusion (DE&I) into all aspects of our culture and our business.

We welcome all to apply and join our team.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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