Back to jobs
New

Sales Account Manager

Vienna

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

 

What you will do: 

As a part of our account management team, you will manage the relationship with our customers, the restaurants. You will offer them a personalized service once they have joined the TheFork network and you will:

  • Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants.
  • Be the primary point of contact and build long-term relationships with customers.
  • Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing.
  • Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users.
  • Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate.
  • Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed.
  • Ensure the support and training to use our tools.
  • Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants.

 

Who you are:

You Must Meet These Critical Qualifications 

  • You are fluent in German with a good command of English.
  • You have at least five years of experience in Sales and/or account management.
  • You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
  • You are confident and comfortable conducting negotiations and commercial conversations over the phone.
  • You have a strong understanding of revenue management–related topics and commercial performance levers.
  • You are analytical yet creative, able to propose tailored solutions that genuinely add value for customers.
  • You can quickly establish trust and build credible, long-term business relationships.
  • You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
  • You are adept at managing multiple projects simultaneously without losing focus or quality.
  • You are able to work on a hybrid basis, with three days per week in the office.

 

You Can Impress With These Additions 

  • You have a proven background in pitching and selling promotions, deals, or flash sales.
  • You have a proven background in sales retention.
  • You are comfortable managing a high volume of activity, including 20–50 daily inbound and outbound calls.
  • You have experience handling large portfolios, managing between 300 and 800 accounts.
  • You thrive in fast-paced environments and remain organised under pressure.
  • You have experience within the Internet, digital, or tech sector.

 

What we offer you: 

😄 An awesome team 

🏠 A permanent contract 

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

 🤝Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

👩‍🦽 Life & Disability Insurance at no cost to the employee

👴 Attractive pension plans  

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    

🎤 Team building events  

 

 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.



#LI-FF1

Create a Job Alert

Interested in building your career at The Fork? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...

This is used to assess alignment with the role’s scope and budget.

Select...

Tripadvisor collects your personal data for the purposes of managing Tripadvisor’s recruitment related activities as well as for organizational planning purposes globally. Consequently, Tripadvisor may use your personal data in relation to the evaluation and selection of applicants including for example setting up and conducting interviews and tests, evaluating and assessing the results thereto and as is otherwise needed in the recruitment processes including the final recruitment. If you join Tripadvisor, the personal data collected will become part of your employment record. In all cases, Tripadvisor will retain your information for a period after your application. Tripadvisor retains this information for various reasons, including in case Tripadvisor faces a legal challenge in respect of a recruitment decision, to consider you for other current or future jobs and also to help us better understand, analyze and improve our recruitment processes.Tripadvisor does not disclose your personal data to unauthorized third parties. However, as a global corporation consisting of multiple affiliated companies in various countries, Tripadvisor has international sites and Tripadvisor uses resources located throughout the world. Tripadvisor may from time to time also use third parties to act on Tripadvisor’s behalf. You agree to the fact that to the extent necessary your personal data may be transferred and/or disclosed to any company within Tripadvisor group of companies as well as to third parties acting on Tripadvisor’s behalf, including also transfers to servers and databases outside the country where you provided Tripadvisor with your personal data. Such transfers may include for example transfers and/or disclosures outside the European Economic Area and to the United States of America, in order to contact your referees or to detect, prevent or otherwise address fraud, security or technical issues, or to protect against harm to the rights, property or safety of Tripadvisor, our users, applicants, candidates, employees or the public or as otherwise required by law. We have put in place adequate safeguards with respect to the protection of your privacy, rights and freedoms, and the exercise of your rights.