Change Manager (12 Month Contract)

Change Manager (12 Month Max Term)

About THE ICONIC

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce & lifestyle destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations.

We are seeking an interim Change Manager, who will play a key role in supporting the ongoing delivery and embedding of critical change and organisational development initiatives across THE ICONIC. 

Reporting to the Regional People & Culture Director, this role will ensure continuity of support for in-flight projects, facilitate stakeholder engagement, and help maintain a positive employee experience 

About the role:

Change & OD Support

• Support the execution and embedding of current change and organisational development initiatives, ensuring continuity and stakeholder engagement
• Partner with senior leadership and P&C Leaders to facilitate smooth transitions and adoption of new processes

Stakeholder Engagement & Communication

• Develop and implement stakeholder engagement strategies to ensure key internal and external stakeholders are informed, engaged, and supportive of ongoing changes.
• Support the articulation and communication of the “case for change” to employees and leaders at all levels, fostering a collaborative work environment.

Project & Change Management

• Lead or support end-to-end change management activities for strategic projects, from impact assessments to business readiness plans.
• Collaborate with project managers and teams to integrate change management milestones into project delivery and measure success post-implementation.

Coaching, Facilitation & Capability Building

• Facilitate change management and organisational development capability programs, focusing on leadership and stakeholder management.
• Act as a trusted advisor to the Head of P&C and other executives, providing insights and recommendations for navigating organisational changes.

What it takes..

• Demonstrated experience in both change management and organisational development (HR), ideally within complex or matrixed organisations.
• Strong communication and stakeholder management skills, with the ability to influence and facilitate at all levels.
• Experience working in agile environments and familiarity with change management methodologies (e.g., ADKAR, Prosci) is valued.
• Ability to design and execute effective change and OD plans that align with P&C and broader business objectives.
• Relevant qualifications in Change Management, Project Management, or Organisational Development (e.g., Prosci, APMG) are valuedl.
• Experience in digital transformation and supporting people initiatives such as team effectiveness, talent development, or culture programs is desirable.

Life at THE ICONIC

From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it! People are our greatest asset and our ICONITE experience is designed to empower you to do your best work. Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days, hackathons, EdCast and access to LinkedIn Learning and Udemy
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People  first. Access to our Employee Assistance Program for you and your family
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change.
• Refer a friend. Enjoy a referral reward for successfully referring someone to THE ICONIC!

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au