People & Culture Advisor (12 Months Max Term)

People & Culture Advisor (12 Months Max Term)

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We DREAM BIG through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty.  

About the Role..

We’re looking for an experienced People & Culture Advisor to partner with operational leaders and deliver practical, timely people solutions that help the business scale. You’ll be the go‑to adviser for operational people matters, case management and cyclical P&C programs — using strong stakeholder relationships and people data to drive fair outcomes and better decisions.

What’s involved..

• Stakeholder partnership: Build trusted relationships with your client group to advise on operational people matters and deliver cyclical P&C initiatives.
• Case management: Manage minor to moderate people cases (performance management, investigations, employee relations) in a timely, consistent and risk‑aware way.
• Insights & escalation: Identify leadership capability gaps and people trends, propose practical solutions and escalate where required.
• Operational guidance: Provide coaching and counsel on talent management, employee relations, performance, development and organisational change.
• Project support: Support the P&C Manager to design and implement initiatives focused on scaling for growth, culture, recognition and retention.
• Cross‑functional collaboration: Work with P&C Centres of Excellence to deliver commercially viable, policy‑aligned people solutions.
• Learning & development: Help create a culture of learning with clear pathways for career progression.
• Data‑driven decisions: Use people data to inform recommendations and proactive interventions.
• Recruitment support: Advise on functional recruitment processes, success profiles and salary benchmarking, award and remuneration reviews.
• HR systems accuracy: Maintain accurate Workday records — people moves, title changes and leave entries.

What you bring to the role… 

• Experience: 2+ years as an HR/P&C generalist or advisor, ideally in operations or warehousing environments.
• Ability to build solid working relationships within the P&C team and your client group and become a trusted advisor.
• Employee relations skills: Proven experience managing performance processes, investigations and disciplinary matters.
• A passion for Operations and Employee/Industrial Relations
• Systems & data: Proficient with Workday (or similar HRIS) and confident using data to shape decisions.
• Stakeholder management: Strong partnering skills with the ability to influence at all levels, including SLT.
• Practical & commercial mindset: Able to balance policy, people and commercial priorities to deliver pragmatic solutions.
• Communication: Clear, diplomatic and concise written and verbal confident communicator who is able to manage difficult conversations with empathy as well as facilitate workshops and influence discussions
• Qualifications (desirable): Degree in HR or related field, HR certification (e.g., CIPD/ACCP)
• This role will largely be based at THE ICONIC's Fulfilment Centre in Yennora, Western Sydney. In order to adequately support the client group, the role is office based 4 days per week.  

What you’ll love about the role… 

• Impactful role: Directly influence people strategy and operational performance.
• Collaborative culture: Work alongside a supportive P&C team and dynamic stakeholders.
• Development focus: Opportunities to contribute to projects and grow your HR capabilities.

Life at THE ICONIC

Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days & hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People first. Access to our Employee Assistance Program for you and your family
• Volunteer days. Work as a Charity Partner with Thread Together for society and environmental change
• Refer a friend. Enjoy a referral reward for successfully placing a referral

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Acquisition team directly: talent.attraction@theiconic.com.au