Clinical Manager - School-Based

Empowering communities through accessible, inclusive, and compassionate care.

At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we’re committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we’re proud to create a welcoming, team-based environment where employees can grow and thrive.

The Clinical Manager School-Based (Warren Township) is a licensed mental health professional responsible for the clinical and operational oversight of school district-wide providers. This leader ensures the delivery of high-quality, evidence-based mental health and life skills services to patients.  The Clinical Manager contributes to business development efforts that strengthen and expand school based services while serving as the primary liaison between the clinical team, school administration, district leadership, and community partners.  This role balances direct supervisory responsibilities with strategic program development, compliance oversight, and staff development.  Providers will have to float between sites and between school districts to cover for other providers when appropriate.

Essential Functions & Key Responsibilities

The essential duties listed below represent the primary responsibilities of this role. Other related duties may be assigned.

Program Leadership & Operations

• Provide direct supervision, coaching, and performance management for assigned clinical staff across school district sites
• Partner with the Director of Pediatric BH Services to support hiring, onboarding, and training of providers
• Conduct regular performance check-ins, annual evaluations, and corrective action as needed
• Assign cases and oversee caseload distribution to ensure appropriate student-to-provider ratios and equitable workloads
• Develop and manage coverage plans for staff absences, ensuring continuity of services
• Facilitate regular team meetings and staffings to align clinical practices, address challenges, and drive team performance
• Foster a collaborative, accountable team culture that promotes staff engagement, retention, and reduced burnout

Clinical Oversight & Supervision

• Provide clinical oversight of services delivered across school sites to ensure quality, consistency, and adherence to best practices
• Deliver clinical supervision to early-career clinicians working toward independent licensure, including review and approval of clinical documentation as required
• Ensure clinical interventions are culturally responsive, trauma-informed, and aligned with evidence-based practices
• Guide staff in managing complex cases including trauma, crisis, safety risk, and significant behavioral or developmental needs

Crisis Response Leadership

• Serve as the clinical lead for complex crisis situations across school sites, providing consultation and direct intervention
• Develop, implement, and oversee district-wide crisis response protocols in collaboration with school leadership and safety teams
• Coordinate with external crisis services, psychiatric providers, and community mental health agencies when escalation of care is required

Compliance, Quality & Outcomes

• Oversee implementation and ongoing evaluation of the school-based behavioral health program to ensure effectiveness and alignment with district and organizational goals
• Monitor program performance through data analysis, including student outcomes, service utilization, and goal attainment
• Identify operational gaps and implement process improvements to enhance service quality and efficiency
• Monitor and analyze program data to identify performance trends, develop improvement strategies, and lead quality initiatives to achieve targeted outcomes

School & Community Collaboration

• Serve as a key liaison to district and school leadership to ensure alignment, communication, and integration of services
• Oversee integration of behavioral health services within IEP processes in collaboration with school partners
• Participate in or delegate participation in IEP meetings, eligibility determinations, and manifestation reviews as appropriate
• Build and maintain strategic relationships with community mental health agencies and partners to support continuity of care
• Represent the program on district-level committees related to crisis response, student wellness, equity, and school climate

Training & Staff Development

• Lead development and delivery of ongoing training and professional development for clinical staff
• Identify skill gaps and implement targeted development plans to enhance team effectiveness

Documentation & Reporting

• Ensure staff compliance with documentation standards, including HIPAA and state licensure requirements
• Monitor adherence to regulatory and organizational policies and address gaps promptly
• Apply and ensure staff adherence to mandated reporting requirements for both adults and children

Qualifications

• Strong knowledge of child and adolescent development, trauma-informed care, evidence-based therapeutic modalities, social determinants of health, and the challenges facing underserved and low-income populations
• Familiarity with special education law, IEP processes, IDEA requirements, local community resources, and social services systems
• Ability to manage crisis situations and follow escalation protocols
• Excellent interpersonal, written, and verbal communication skills
• Ability to pass a background check and drug screen in accordance with FQHC and regulatory requirements
• Valid driver’s license required.
• CPI (Non-Violent Crisis Intervention) certification preferred
• Bilingual or multilingual fluency preferred 

Education and/or Experience

• Master’s Degree in Social Work, Mental Health Counseling, Marriage and Family Therapy, or related field or Doctoral Degree in School Psychology, Counseling Psychology, or Clinical Psychology
• Current, unrestricted, independent clinical licensure in the state of Indiana (LMHC, LCSW, LMFT, or Licensed Psychologist/HSPP)
• Minimum of three to five (3-5) years of post-licensure clinical experience, preferably in school-based or child and adolescent clinical settings
• Prior supervisory or leadership experience in a clinical environment preferred
• Experience working within a public school district preferred 

 Technology Skills

• To perform this job successfully, an individual should have moderate computer skills, including Microsoft Office (specifically Word and Excel) and other applications.
• Working knowledge of electronic health records
• Proficiency in using technology platforms and data reporting tools

What We Offer: 

• Highly competitive and comprehensive medical, dental, vision, benefit plans
• Generous paid time off, including vacation and sick time
• 401(k) with a 6% contribution 
• Life and Disability insurance plan

Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.