Regional Medical Director

Empowering communities through accessible, inclusive, and compassionate care, this is the work we do every day.

At Jane Pauley Community Health Center, every role is connected to something bigger. As a Federally Qualified Health Center (FQHC), we deliver integrated, whole-person care to individuals and families across Indiana, regardless of income or insurance status.

Our teams work at the intersection of clinical excellence and community impact, supporting underserved populations while building a culture rooted in collaboration, respect, and growth. Here, you are not just joining a workplace, you are becoming part of a mission that truly matters.

Summary

The Regional Medical Director (RMD) provides clinical leadership and oversight for a defined group of health center sites. This role ensures consistent clinical quality, patient safety, access, and provider performance while supporting organizational goals related to HRSA compliance, UDS performance, Joint Commission and value-based care. The RMD partners closely with site leadership, Quality, Nursing, and Operations to translate strategy into reliable frontline execution.

Essential Functions & Key Responsibilities

The essential duties listed below represent the primary responsibilities of this role. Other related duties may be assigned.

Clinical Leadership and Oversight

• Serves as the senior clinical leader for assigned sites, supporting physicians, APPs, and clinical teams 
• Promote evidence-based practice, standardized clinical workflows, and patient-centered care
• Support integration across medical, behavioral health, dental, optometry and enabling services

Quality and Performance Management

• Partner with Director of Quality to Schieve UDS, HRSA, and payer quality targets
• Review site-level dashboards and provider performance data
• Lead site-specific QI initiatives and corrective action plans
• Support FTCA readiness through peer review, documentation standards, and risk mitigation
• Lead and oversee the Pediatric and Adult Councils which address P&T, clinical policies and procedures

Provider Performance and Development

• Conduct or support peer review, clinical coaching, and performance feedback
• Participate in provider onboarding, mentoring, and remediation when needed
• Collaborate with the CMO on privileging, re-credentialing, and professional standards

Access, Throughput, and Clinical Operations

• Partner with Operations and Nursing to optimize access, panel management, and clinic flow
• Address variation in rooming, visit types, same-day access, and care team workflows
• Support implementation of new clinical programs or service lines

 

Patient Safety and Risk

• Participate in review of adverse events, near misses, and patient complaints
• Lead root-cause analyses at the site or regional level
• Ensure timely follow-up and implementation of corrective actions or coaching

Medical Staff Communication

• Serve as the primary clinical liaison between frontline providers and system leadership
• Communicate organizational priorities, policy changes, and quality expectation
• Elevate site-level issues and resource needs to the CMO

Direct Supervisory Responsibilities:

• Clinic Medical Directors
• Dental Director or Optometry Director

Key Collaborative Relationships:

• Chief Medical Officer
• Chief Operating Officer
• Chief Financial Officer
• Chief Information Officer
• Directors of Operations
• Director of Quality and Population Health
• Director of Clinical Informatics
• Compliance Officer
• Regional Director of Behavioral Health
• Executive Director of Behavioral Health
• Site Managers
• Nursing Leadership
• Physicians, Advance Practice Clinicians, therapists
• Contracted/Partnered care management colleagues.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and Experience

• MD or DO required; board certified in primary care specialty
• 5+ years of clinical practice experience; leadership experience strongly preferred
• Experience in FQHC, safety-net, or Medicaid-focused care environments
• Demonstrated ability to lead clinicians, manage performance, and drive quality improvement
• Experience within and knowledge of the Patient-Centered Medical Home initiative preferred
• Knowledge of concepts of disease management, population health management.
• Knowledge of pay-for-performance and value-based payment programs. Demonstrated success with leading their achievement preferred.
• Possessing personal attributes of being highly organized, attending to detail, strong follow-up skills, taking initiative, persuasive, and mission-focused with well-developed oral and written communication skills.
• Demonstrates sound judgment, decision-making and problem-solving skills.
• Exhibits professionalism and confidentiality with all aspects of information in accordance with practice, State and Federal regulations.
• Proficient computer skills including with Microsoft Office and electronic health records.
• Ability to travel up to 50% of the time to regional practice locations

 

Certificates, Licenses, Registrations

• Active Indiana Medical License
• Active Indiana DEA and CSR
• American Heart Association Basic Life Support Provider certificate

 

Technology Skills

• Working knowledge of Microsoft Office applications and electronic health record systems.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
• The employee is occasionally required to stand and walk.
• The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.

 

Work Environment The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Why You’ll Love Working Here

• Purpose-driven work that directly impacts access to care across our communities
• Robust benefits package (medical, dental, vision) designed to support you and your family
• Generous PTO because we believe caring for others starts with caring for yourself
• 401(k) with employer contribution to help you plan for what’s ahead
• Life and disability coverage for peace of mind

Here, you are not just filling a role—you are helping shape healthier communities and advancing equitable care every day!