Job Application for Sales Support at The Jarrell Company

POSITION OVERVIEW

Starting wage is based on a number of factors including, but not limited to, the position being offered, location, education, training, and/or experience. The Jarrell Company a Construction Resources company offers additional competitive and non-financial benefits.

The Sales Support role ensures that all customer needs are promptly addressed in a courteous and professional manner. Will assist staff with all aspects of the ordering process including order entry, order placement, order fulfillment, product information and scheduling. Acts as a liaison between production, customers and/or sales personnel to provide availability and scheduling information. The Sales Support Specialist role is pivotal in ensuring a smooth and efficient sales process, contributing to customer satisfaction and overall business success in the glass and mirror industry.

Responsibilities:

Work construction management software tools
Process change orders
Manage open orders
Share any service or installation notes with customers
Enter and schedule new orders
Collect payments
Create picture books
Provide customers with order status and monitor any delays
Handle warranty tickets by scheduling service and ordering parts
Answer incoming calls or emails; timely & professionally
Perform other duties as requested

Basic Qualifications:

High School Diploma or GED required
Strong organizational skills and effective team player
Ability to be detail-oriented and multi-task, work within specified timeframes
Strong verbal and written communication skills are required, Bi-lingual English/Spanish is a plus
Previous Customer Service work experience is required; previous work experience in our industry is preferred
Proficient with Microsoft Office; Outlook, Excel and Word

WORK LOCATION

This position works in a showroom, an office or can be partially remote if agreed upon during hiring.

Additional details will be provided during the interview process.

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What is your desired salary?

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Are you available to work overtime?

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Do you have reliable transportation to and from work?

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Have you ever been discharged or asked to resign by an employer

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If you have been discharged from a previous employer, please explain the reason for discharge.

Are you currently bound by any non-compete agreement or similar restriction that would prevent your ability to work in this position?

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If yes, please provide details of the non-compete agreement, including the terms and duration of the restrictions, and the name of the company enforcing the agreement.

Can you perform the essential functions of the position for which you are applying with or without reasonable accommodations?

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Did you attend any college, trade school, secondary education, etc?

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Please tell us about additional education or training:

Do you hold a valid driver's license?

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Summarize below any special skills and qualifications acquired from employment or other experiences that may qualify you to work with our Company.

Have you ever applied and/or worked for Construction Resources and/or one of its affiliate companies – UMI, Cancos, Bell, Atlanta Glass & Mirror, etc.)?

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If you have worked with Construction Resources or one of its affiliate companies, when did you work and at what location?

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Your personal data will be retained by Construction Resources Company, LLC ("Company") and its affiliated businesses for as long as the Company determines it is necessary to evaluate your application for employment. Under the General Data Protection Regulation, you have the right to request access to your personal data, to request that your personal data be rectified or erased and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with a supervisory authority.

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Have you ever been employed by The Home Depot

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in The Jarrell Company’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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