Junior Salesforce Administrator

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. We inspire, we build, and we celebrate. We dream big, love our users, hustle every day, and always do the right thing to win - together. Our people are at the heart of our success. 

The Junior Salesforce Administrator is a key resource for System Maintenance and troubleshooting, as well as helping deliver projects which are based in, and/or impact, our Salesforce and related systems. The Junior Salesforce Administrator is primarily responsible for Administration tasks for Salesforce and related systems, including but not limited to Data loads and migrations, Access management, and front-line support. This individual will work both closely with the Development/Amin team as well as the Business Analyst team as a primary resource for support. Further, the Junior Salesforce Administrator will work with other team members as needed to deliver ticketed Project work.

RESPONSIBILITIES: 

• You will work directly with both team and off-team resources to execute System tasks including but not limited to Access/User Management, data maintenance, and scheduled Jobs
• You will work with other team members to understand and maintain Integrations to and from Salesforce and other Enterprise systems 
• You’ll take an active role in monitoring system health and performance, watching for opportunities to increase stability and measurability.
• You will be involved in discussions both internal and external to the team, with the goal of learning from those discussions to further understand and solution the problem at hand.
• You are encouraged to challenge assumptions at all times, if you feel there is a better solution that is realistic
• You will be a primary Point of contact for ongoing support, including scheduled data maintenance

SUCCESSFUL Junior Salesforce Administrator CANDIDATES HAVE:

• Working level knowledge of Salesforce and its various Clouds (Sales, Marketing, Revenue, Data, etc). 
• Salesforce Admin certification is highly recommended.Working knowledge of platform and other tools for maintenance, loading, and debugging (for example, dataloader.io or similar, Salesforce Inspector, etc)
• General knowledge of other TKWW systems which SF interacts with, and an enthusiasm for learning these systems
• Collaborate cross-functionally with various departments and stakeholders to ensure tasks are being completed in a highly accurate and timely manner
• Communication skills to participate in meetings with both internal and external people

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!   

WHAT WE LOVE ABOUT YOU:

• You Dream Big. You iterate and experiment to drive innovation.

• You Love Our Users. You keep our global community at the center of everything you do.

• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.

• You Hustle Every Day. You favor urgency and own your outcomes. 

• You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

Privacy Notice: TKWW processes your personal data as part of the recruitment process, based on the legal basis of executing pre-contractual measures at your request. This means we use your information to assess your application and carry out the necessary steps for a potential employment contract. Only the information strictly necessary for evaluating your application is collected. You can request access, rectification, or deletion of your data. For more information on how we handle your personal data, please refer to our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority.