Senior Talent Management Specialist
WHAT WE DO MATTERS:
At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. We inspire, we build, and we celebrate. We dream big, love our users, hustle every day, and always do the right thing to win - together. Our people are at the heart of our success.
ABOUT THE ROLE AND OUR TEAM:
The highly motivated and enablement focused Senior Talent Management Specialist is the backbone of our Talent Management initiatives, ensuring our global teams have the knowledge, resources, and support they need to excel. You will orchestrate the seamless execution of our talent programs, from managing the logistics of our talent initiatives to leveraging data to enhance our training effectiveness. This position is ideal for a proactive customer-centric problem solver who is passionate about creating efficient systems, using a data-driven approach to providing insights, fostering a culture of continuous learning, and empowering others to succeed.
This role is instrumental in shaping and executing key talent initiatives—ranging from performance management and leadership development to onboarding—all designed to enhance team effectiveness and cultivate a high-performance culture. You combine strategic thinking with hands-on execution, ensuring operational excellence through up-to-date SOPs, thorough audits, and well-organized resources. Your ability to work seamlessly across regions, cultures, and perspectives allows you to bring a global mindset to everything you do.
- Operational Excellence & Program Management
- Manage all logistical aspects of our talent management and learning programs, including scheduling, participant communication, and resource coordination, to ensure a smooth and engaging experience for all
- Facilitate engaging and informative new hire orientation sessions across virtual, hybrid, and in-person settings, providing a foundational understanding of our company, our culture, tools, and processes to set our newest team members up for success from day one
- Manage relationships with external vendors, ensuring they meet our quality standards and logistical requirements to deliver impactful learning experiences
- Take ownership of key enablement projects, from planning and execution to tracking progress and reporting on outcomes, ensuring alignment with our strategic goals
- Support ad hoc projects and complete administrative tasks as needed
- Systems & Content Management
- Act as the primary content manager for our company intranet, "KnotSpot," ensuring all Talent Management-related information is current, easily accessible, and effectively organized to serve as a central source of truth
- Take charge of our Learning Management System (LMS), "Continu," by uploading and organizing training materials, managing user access, and ensuring the platform runs smoothly to support self-paced and structured learning
- Provide first-line technical and operational assistance for all talent management systems and programs, troubleshooting issues to ensure uninterrupted access to learning resources
- Data-Driven & Stakeholder-Focused Enablement
- Leverage data from our LMS and other sources to generate actionable insights into the effectiveness of our programs, identifying trends and opportunities for improvement
- Approach all challenges with a customer-centric lens, actively seeking to understand the needs of our internal teams and developing solutions that empower them to overcome obstacles and achieve their goals
- Build and maintain strong relationships with stakeholders across various departments and global regions, ensuring our initiatives are aligned with their needs and priorities
- Maintain a global mindset in all aspects of your work, ensuring our resources and programs are relevant, accessible, and effectively aligned to support our teams worldwide
- Global Program Delivery & Collaboration
- Lead and facilitate a wide variety of workshops and trainings across the organization in multiple formats (virtual, in-person, hybrid)
- Collaborate on the design and implementation of engaging training content aligned with our strategic goals
- Partner with global stakeholders to execute high-impact learning and talent initiatives
- Dive into ad-hoc projects and provide tactical support where needed to drive the team’s success
- 5+ years experience in talent management, learning & development, organizational development, project management or other related fields; Bachelors degree preferred
- Proven Operational Excellence: Demonstrated experience in an operational support or coordination role, with a knack for managing multiple tasks and priorities in a fast-paced environment
- Systems Savvy: Proficiency in managing and administering learning management systems (LMS); familiarity with LumApps SaaS and Continu LMS is a plus
- Project Management Acumen: Solid project management skills, with a proven ability to lead projects from conception to completion
- Data-Driven Decision-Making: Strong analytical skills with the ability to interpret data, identify trends, and make informed recommendations to improve program effectiveness and drive business impact
- Customer-centric Problem-solving: A customer-centric approach to problem-solving, with the ability to diagnose issues and implement effective solutions
- Outstanding Collaboration Skills: The ability to engage effectively with stakeholders at all levels and across different cultures, fostering strong collaborative relationships
- Proactive & Resourceful: A self-starter with a global mindset who can anticipate needs, align resources effectively, and take initiative to drive projects forward
- Passion for Enablement: A genuine interest in talent management and learning and development with a desire to empower others to reach their full potential
- Excellent written and verbal communication skills in English; Spanish proficiency is a plus
- Proficient in Google Suite and collaboration tools such as Zoom, Teams, or Google wouldWorkspace
- Experience in facilitating training or orientation sessions is a plus
WORK MODEL:
This role is Together@TKWW-eligible and based near one of our office hubs. Starting September 15, 2025, you’ll be expected to work in the office two days a week as part of our hybrid work model.
At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!
WHAT WE LOVE ABOUT YOU:
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You Dream Big. You iterate and experiment to drive innovation.
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You Love Our Users. You keep our global community at the center of everything you do.
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You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.
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You Hustle Every Day. You favor urgency and own your outcomes.
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You Win Together. People are at the heart of our success and you play as a team.
WHAT YOU LOVE ABOUT US:
We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.
- For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
- For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.
To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.
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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.
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