Senior Technical Program Manager

WHAT WE DO MATTERS:

At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. We believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. We inspire, we build, and we celebrate. We dream big, love our users, hustle every day, and always do the right thing to win - together. Our people are at the heart of our success. 

• Partner with engineers, designers, product managers, data team, and business partners to to plan and execute highly cross functional programs
• Plan, schedule and ensure execution of project tasks, milestones, and deliverables related to the platform initiatives
• Create and maintain project management artifacts including (but not limited to): communication plans, risk logs, decision logs, escalation procedures, project schedules, scope statements, high-level and detailed business requirements, technical specification documents
• Fully own the project management life cycle: Plan, schedule and ensure execution of project tasks, milestones, and deliverables
• Facilitate cross functional meetings and drive alignment on dependencies and manage to the shared objectives
• Identify blockers and risks early, working to resolve or escalate when appropriate
• Provide transparent, holistic, and consistent communication adapted as needed for stakeholders in multiple disciplines and levels across our global offices
• Proactively identify and implement operational improvements, enhancements, and system customizations that meet business requirements

• 5+ years of Project Management experience including: analysis, project management, process management, program management, people management, vendor management, and client management
• Experience working with technical teams
• Experience successfully managing large scale initiatives
• Jira experience is a plus
• Smartsheet experience is a plus

• You are a motivated, self starter who wants to see projects succeed and can overcome challenges.
• You are able to stay focused under pressure, prioritizing multiple work streams in a fast-paced environment.
• You are able to drive deliverables through completion and hold team members accountable for their work.
• Your skills and experience include management of projects, processes, programs, people, vendors, and clients.
• You know how to facilitate productive conversations when conflicts arise.
• You demonstrate strong technical aptitude.
• You have exceptional stakeholder management skills.
• You deeply understand our users and put them at the center of everything you do. You aim to serve and delight them every day.
• You are respectful and act with the highest integrity.
• You ask questions to understand a perspective and are comfortable respectfully challenging assumptions. 
• You set clear ambitious goals. You anticipate obstacles, persevere, and are accountable for your commitments.
• You aren’t afraid to challenge the status quo and know that there’s no such thing as failure if you learn from it.
• You seek out feedback and never settle in your quest to grow and develop. By being here, you make our company stronger.

At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job if it sparks your passion to join TKWW and make a difference!   

WHAT WE LOVE ABOUT YOU:

• You Dream Big. You iterate and experiment to drive innovation.

• You Love Our Users. You keep our global community at the center of everything you do.

• You Do the Right Thing. You strengthen your team through respect, fairness, and inclusion.

• You Hustle Every Day. You favor urgency and own your outcomes. 

• You Win Together. People are at the heart of our success and you play as a team.

WHAT YOU LOVE ABOUT US:

We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter both in and out of the “office”. We offer flexible vacation, generous parental leave and prioritize initiatives that support the growth, development, and happiness of our people.

• For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection.
• For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings.

To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C.

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US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

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