Account Coordinator

Open position in Dallas, TX; Hybrid work schedule; 3 days in the office, 2 days working from home

Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

Overview:

The LOOMIS Agency is looking for an Account Coordinator to join our account team and help keep client work moving from kickoff through execution. This is an early-career opportunity for someone who is highly organized, curious, resourceful, and eager to learn how an integrated advertising agency operates.

The Account Coordinator is a key communication conduit within the agency, supporting the account team with scheduling, information gathering, project coordination, meeting management, and routing work across departments. You’ll work closely with Account Executives, Account Directors, Project Managers, Creative, Media, Digital, and other agency teams while beginning to build relationships directly with clients.

This role is ideal for someone who enjoys being in the middle of the action, takes initiative, pays attention to the details, and wants to develop a career in account management.

Essential Duties and Responsibilities (Other duties may be assigned)

Account & Client Support

• Support Account Executives and Account Directors with the day-to-day management of client accounts.
• Begin developing client relationships by building rapport and becoming familiar with client needs, preferences, and working styles.
• Coordinate internal and external meetings, including scheduling, agendas, materials, presentation equipment, and hospitality.
• Attend client and internal meetings, capture clear and actionable notes, and distribute approved meeting summaries within 24 hours.
• Follow up on meeting action items and ensure assigned tasks continue moving forward.
• Maintain accurate client records, including key events, promotional periods, competitive activity, and relevant business information.
• Support client reporting and communication as needed.
• Keep senior account team members informed of challenges, delays, or potential issues.

Project Coordination

• Prepare job starts and support kickoff meetings for assigned projects.
• Work closely with Project Managers to ensure agency schedules align with client expectations and deadlines.
• Coordinate with Account Executives, Project Managers, Creative, Media, Digital, and other agency partners to keep work moving.
• Help ensure agency processes are followed and deliverables remain on schedule.
• Maintain project documentation, feedback, job jackets, and supporting materials.
• Open and maintain jobs and project information in agency systems, including NetSuite and Asana.
• Maintain organized client and project folders and ensure materials are stored appropriately.
• Lead project updates and provide status information during internal team meetings.
• Coordinate the routing of materials to the appropriate teams, partners, and media outlets with clear instructions.

Client & Business Knowledge

• Begin developing a holistic understanding of each client's business, industry, competitors, customers, and marketing objectives.
• Research competitive activity, industry trends, and relevant market developments.
• Visit client locations and competitors when appropriate and share observations and insights with the account team.
• Stay current on advertising, marketing, media, and industry trends.
• Maintain competitive materials, presentations, research, and other resources for client teams.
• Develop an understanding of how different agency disciplines work together to support integrated campaigns.

Team & Agency Collaboration

• Build strong relationships across agency departments and develop an understanding of each team's role in the work.
• Serve as a reliable communication link between account teams and agency partners.
• Support new business opportunities, including research, preparation, and presentation development.
• Identify relevant client industry events, seminars, workshops, and shows that may provide value to the agency or client.
• Contribute ideas and perspectives to the creative and strategic process.

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• 1-2 years of experience in advertising, marketing, communications, public relations, or a related field; internships and relevant agency experience are welcome.
• Strong organizational skills and exceptional attention to detail.
• Excellent written and verbal communication skills.
• A proactive, resourceful mindset—you don't wait to be told what to do when you see something that needs to be done.
• Ability to manage multiple priorities, deadlines, and projects in a fast-paced environment.
• Strong interpersonal skills and the ability to build relationships with clients and internal teams.
• Natural curiosity and a desire to understand how businesses, brands, and campaigns work.
• Comfortable taking notes, asking questions, following up, and keeping projects organized.
• Ability to work collaboratively across creative, media, digital, production, and account teams.
• Interest in developing a long-term career in account management and advertising.
• Experience with project management tools such as Asana, Teamwork, or similar platforms is a plus.
• Proficiency with Microsoft Office and other standard business tools.

Core Values

• Embrace the entrepreneurial spirit. Find opportunity, serve well, and sell value
• Be driven. Hustle, do, chase, and innovate
• Act as team players. Consider others, unite people, and please don’t say 'not my job'
• Solve problems. Find answers, solve problems, learn, and be curious
• Show trustworthiness. Be transparent and honest

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