Job Application for Accounts Receivable Specialist at The Maritime Aquarium

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ORGANIZATION BACKGROUND

The mission of The Maritime Aquarium at Norwalk is to ignite a connection to Long Island Sound and the ocean to enrich the lives of all people and inspire action to protect our blue planet. For more than 35 years, the Aquarium has played a significant role in shaping the landscape of Norwalk and the region. The second largest family attraction in Connecticut, and 50 miles from New York City, the Aquarium historically hosts nearly 500,000 guests annually. Its primary exhibits take guests on a voyage from the shallow salt marshes and estuaries to the depths of the Long Island Sound and the ocean beyond, culminating with habitats for sharks and harbor seals. Altogether, the Aquarium is home to over 8,000 animals and 285 species in 75 exhibits. A new 4D Theater offers a unique sensory film experience for guests. Its education programs introduce nearly 54,000 students, campers and scouts to marine and STEM education. The Aquarium is recognized as a top aquarium in the nation and is accredited by the Association of Zoos and Aquariums. It is an active participant in the local and regional community. The strength of the Aquarium is its 60 full-time staff, and part-time and seasonal staff, in addition to volunteers who contribute over 19,000 hours annually.

The Maritime Aquarium at Norwalk, Inc. (the Aquarium) seeks a full time Accounts Receivable Specialist to join its Accounting Team.

Primary Responsibilities

The Accounts Receivable Specialist reports to, and works closely with, the Associate Director of Finance, in managing cash collections, invoicing, and reconciliations.

Specific Responsibilities

Maintains all accounts receivable records for group sales: Prints and files invoices, distributes invoices to customers in their requested formats
Applies cash and collections for group invoices
Reconciles daily sales recaps and posts to general ledger daily
Completes bank reconciliations monthly
Reconciles E-cards monthly
Reconciles CRM platform to general ledger receivables monthly
Reconciles deposits monthly
Reconciles online registrations: Posting & reconciling payments and refunds from registration system into CRM platform
Prepares support for group revenue reclass at month end
Reviews CRM platform group transactions to ensure that all paid transactions are completed
Processes credit card adjustments through CRM platform as needed
Researches, documents, and reviews credit card chargebacks with other departments and challenges disputes
Communicates clearly and frequently with other departments both providing and requesting information as needed

Qualifications

Bachelor’s or associate’s degree preferred, or relevant work experience
Experience in a non-profit organization preferred
Proficiency in Excel required
Experience with Sage and/or Tessitura ideal
Attention to detail with good problem-solving skills, sound judgment, and excellent interpersonal skills
Effective written and verbal communication skills
Commitment to the Aquarium’s mission with an appreciation for the important role that the Aquarium plays

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

The Maritime Aquarium is an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply.

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Accounts Receivable Specialist

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