Job Application for Engagement Supervisor at The Mather in Evanston

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We are seeking an Engagement Supervisor to contributes to a team of wellness and engagement professionals who facilitate a variety of programs, events, partnerships and more that support Ways to Age Well for residents across the continuum. Implements a robust calendar of group and individual programs that support high levels of resident engagement in Assisted Living, Memory Support, and Skilled Nursing. Implements Culture of Creativity within Life Center, ensuring that “residents are creators, not just consumers of culture- participants in the human experience, not just recipients of care”.

This position is full-time, hourly, and located on-site at The Mather in Evanston, IL. Weekend, holiday and evening availability required.

ESSENTIAL FUNCTIONS:

- Delivers programs for Life Center residents following Culture of Creativity model: including best practices for group and 1:1 engagement with music, movement, storytelling/legacy, nature immersion, culinary arts, sensory experience, inquiry-based learning, and meaningful celebrations of holidays & rituals within daily routine. Implements best practices for engaging residents with diverse physical, cognitive and emotional needs.
  - Develops Life Center programs calendars meeting Mather standards for engagement and wellness: and ensures that programs occur as scheduled via personally facilitating programs & supporting programs led by colleagues, independent contractors and volunteers. Contributes ideas to support program development across the continuum. Facilitates outings/events and participation of Life Center residents in broader community events, and amenities.
  - Completes required assessment processes for regulatory compliance including care plan notes and documentation within the EMR system. Supports MDS process as required. Translates residents’ personal interests and needs developed within assessment and care plan procedures into unique individual and group engagement opportunities and programs within the Life Center calendar. ‘Attends care plan meetings as directed.
  - Provides daily supervision of engagement coordinators including day-to-day coaching in program delivery, resident engagement, and assessment/documentation completion.
  - Contributes to inviting, inclusive, and uplifting culture and therapeutic environment in the Life Center.
  - Identifies ways to engage with residents regularly to seek input and feedforward: Maintains regular communications with residents, family members and staff.
  - Assists with programs and events across the continuum as assigned.
  - Identifies areas for improvement, proposes possible solutions, and participates in data collection and process changes as part of the Quality Assurance Process Improvement process.

QUALIFICATIONS AND SKILLS

Required:

College Degree in Recreation Therapy, Creative Arts Therapies, Humanities, Geriatrics or related field, or 3+ years related experience.
Excellent customer service and written/verbal communication skills.
Positive, engaging, and collaborative attitude, strong 1:1 and group facilitation skills.
Ability to lead by example; self-initiator requiring minimum supervision.
Experience developing engaging programs around Health and Wellbeing, Lifelong Learning, and Arts and Culture for adults with various physical and cognitive impairments.
Knowledge of person-centered care.
Proficiency in MS Publisher, MS Word, MS Outlook, MS Excel and PCC or other related EMR and demonstrated proficiency at documenting to meet regulatory compliance standards.
Ability to use or learn a variety of tech-based services and platforms; i.e. Microsoft Outlook, Zoom, YouTube, resident facing portals, and A/V set-ups.

The hourly base wage range is a good faith estimate of the range Mather reasonably expects to pay for this position at the time of the posting. The actual hourly base wage paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, geographic location and market changes. The position is also eligible to participate in Mather benefit plans and Employee Appreciation Fund.

Hourly Pay Range

$28.68 - $33 USD

Benefits

Mather offers a competitive benefits package.*

Team members are eligible for:

A generous paid time off (PTO) program including vacation days/personal days, sick days, and holidays. This is an “earn-as-you-go” plan that rolls over year to year, offering long- and short-term flexibility.
A 401(k) program with per pay-period employer match and annual employer contribution (available to those age 21 or better)
Convenient, subsidized parking (or public transportation for certain locations)
Wellness Spending Account: up to $300 available annually for Wellness related expenses such as gym memberships, financial planning, etc.

Benefits-eligible team members can take advantage of:

Medical, dental, and vision plans
Paid Parental Leave
Adoption Assistance Reimbursement
Tuition reimbursement for continuing education
Extended illness benefits
Employee wellness programs
Short- and long-term disability insurance
Life insurance - free to all team members

*Benefits are subject to change without notice. Benefits details dependent on employment status.

About The Mather:

The Mather is a Life Plan Community for those age 62 and better located in Evanston, Illinois, close to the charming downtown district and an abundance of public transportation. The Mather includes 240 independent living apartment homes, as well as assisted living, memory care, long-term care, and rehabilitation services, along with multiple restaurants, a fitness center, art studio, gardens, and more.

The Mather is located at 425 Davis Street in Evanston.

About Mather

Based in Evanston, Illinois, Mather is a unique, non-denominational, not-for-profit organization founded in 1941. Dedicated to developing and implementing Ways to Age Well^SM, we create programs, places, and residences for today’s young-at-heart older adults. Mather has received a national certification as a Great Place to Work^®, and has been selected as a Nation’s Best and Brightest in Wellness Award recipient four years in a row.

Mather is an equal opportunity/affirmative action employer committed to an inclusive workforce. Candidates will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law.

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Locations include: The Mather in Evanston, Mather Place, The Mather Tysons, Mather HQ, Splendido, Mather Institute, Community Initiatives

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I certify that the statements made in this application are true and correct to the best of my knowledge. I understand that falsification or omission of pertinent information shall be sufficient cause for refusal of employment or dismissal, no matter when discovered. Permission is hereby granted to thoroughly investigate my work and personal history and verify all data given on this application, on related papers, and in interviews. I authorize all individuals, references, schools, and firms named herein, except my current employer if so noted, to provide any information requested about me; and I release them from all liability for potential damages in connection with providing this information.
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Mather is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, veteran status, physical or mental disability, or any other status protected by law. We also provide reasonable accommodations to qualified applicants and employees with disabilities. Any applicant who requires a reasonable accommodation of a disability in order to participate in the hiring process should notify Human Resources.

Engagement Supervisor

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