Director of Benefits Compliance

Company Purpose:

The MJ Companies exists to inspire the success, fulfillment, and wellbeing of each person we serve: our associate and their families, business partners, clients, and the community. This statement drives everything we do, and we are committed to your personal fulfillment and professional success.

Core Values

Passionate:

• Shows genuine enthusiasm for their work and MJ’s mission 
• Goes above and beyond to meet or exceed goals. 
• Demonstrates a strong commitment to personal and team success. 
• Actively seeks opportunities to contribute and improve processes. 

Inspiring:

• Leads by example, motivating others to reach their potential. 
• Provides positive feedback and encouragement to team members. 
• Shares knowledge and experiences to help the team grow. 
• Demonstrates integrity and builds trust through actions and words. 

Curious:

• Asks thoughtful questions and seeks to understand different perspectives. 
• Continuously pursues learning and self-improvement. 
• Stays informed about industry trends and developments. 
• Challenges the status quo by suggesting new ideas and improvements. 

Determined:

• Perseveres through challenges and setbacks without losing focus. 
• Sets ambitious goals and works steadily to achieve them. 
• Stays solution-oriented, finding ways to overcome obstacles. 
• Demonstrates resilience in high-pressure situations. 

Innovative:

• Thinks creatively to solve problems and improve processes. 
• Embraces change and adapts quickly to new ideas or technology. 
• Encourages experimentation and takes calculated risks for growth. 
• Suggests novel solutions that align with business objectives. 

Fun:

• Contributes to a positive and enjoyable work environment. 
• Fosters team camaraderie through collaboration and engagement. 
• Balances hard work with a sense of humor and lightheartedness. 
• Helps create a culture where people feel comfortable being themselves. 

 

One MJ:

• Collaborates across teams by actively engaging with associates, sharing expertise, and breaking down silos to drive collective success.
• Takes ownership and accountability by aligning actions with company goals, upholding high standards, and ensuring follow-through on commitments.
• Thinks enterprise-wide by prioritizing the broader impact of decisions and working toward unified company objectives.
• Drives innovation and efficiency by improving processes, eliminating inefficiencies, and enhancing the client experience.

 

About the Job

The Director of Benefit Compliance plays a critical role in supporting MJ’s clients by navigating the complex landscape of employee benefits regulations. This role serves as a trusted expert and advisor on ERISA, ACA, HIPAA, and other applicable compliance matters, offering proactive guidance, creating tools and resources, and supporting MJ teams in delivering an exceptional client experience. The Director of Benefit Compliance ensures MJ remains at the forefront of healthcare compliance by monitoring regulatory changes, educating internal stakeholders and clients, and developing scalable compliance processes and tools.

Essential Functions

Client Compliance Support & Consulting

• Serve as the subject matter expert on benefit compliance topics, including ERISA, ACA, HIPAA, COBRA, Section 125, and other federal/state regulations.
• Provide proactive guidance and day-to-day support to clients on a wide range of compliance questions.
• Assist with compliance reviews and audits, offering actionable insights and support.
• Partner with clients and vendors to support ACA reporting, RxDC, PCORI filings, and non-discrimination testing.

Compliance Documentation & Tools

• Coordinate essential compliance documents with vendor partners including:
  • Compliance Notice Packets
  • Custom client forms (e.g., affidavits, certifications)
  • Wrap Documents
  • Section 125/POP Plan Documents
• Support client agreement processes including Business Associate Agreements (BAAs), Compensation Disclosure Statements (CDS), Service Fee Agreements (SFAs), and Non-Disclosure Agreements (NDAs).
• Track timelines for required document restatements or updates.

Education & Communication

• Monitor impactful legislation and regulatory changes, and translate updates into client- and team-friendly resources.
• Develop and deliver compliance education through:
  • Monthly public webinars
  • Targeted email alerts and newsletters
  • Internal training sessions and team briefings
• Work with the Employee Benefits Communication team to create templates and guidance materials for clients to use during Open Enrollment or throughout the year.
• Work with the Marketing & Communications team to coordinate, facilitate, (and possibly present) compliance webinars for clients and prospects.

Internal & External Collaboration

• Partner closely with MJ’s client service teams to ensure seamless compliance integration in client support.
• Collaborate with leadership and cross-functional departments to improve compliance offerings.
• Represent MJ in client meetings, vendor discussions, and public forums as a compliance thought leader.
• Assist in evaluating new products, services, or processes for regulatory risk and compliance alignment.

Leadership & Team Development

• Lead and mentor members of the compliance team, fostering professional growth and skill development.
• Delegate work effectively while maintaining quality and ensuring deadlines are met.
• Establish performance expectations, provide regular feedback, and conduct goal-setting conversations with team members.
• Promote a culture of continuous learning, collaboration, and client service excellence.
• Partner with People + Culture to support hiring, onboarding, and career development initiatives for compliance team members.

Competencies Required

• Subject Matter Expertise: Brings deep understanding of employee benefit regulations and applies this knowledge confidently in client and team support.
• Manages Complexity: Effectively interprets and responds to evolving laws, competing demands, and multifaceted compliance scenarios.
• Communicates Effectively: Clearly explains complex regulatory concepts to clients, internal teams, and through written materials and webinars.
• Customer Focus: Delivers a proactive, client-centered approach to compliance guidance and support.
• Develops Talent: Leads, coaches, and builds capability within the compliance team to ensure consistent service delivery and growth.
• Optimizes Work Processes: Improves the efficiency and scalability of compliance workflows, tools, and documentation.

Outcomes & Measures of Success

• Elevated Compliance Support and Client Satisfaction- Delivers accurate, proactive compliance support that builds trust and reduces risk. Success is measured by positive client feedback and fewer compliance-related issues.
• Scalable, High-Quality Compliance Tools and Resources - Creates and maintains standardized resources and workflows. Success is seen in consistent delivery, increased internal adoption, and faster turnaround times.
• Development of a High-Performing Compliance Team- Builds a high-performing, knowledgeable compliance team. Success is reflected in team growth, engagement, and reliable support for clients.

Education

• Bachelor’s Degree in the field of Compensation & Benefits, Human Resources, Business Administration, Finance, or Healthcare Administration
• Master’s in Human Resources, Public Health, Healthcare Law, or Business Administration preferred

Knowledge & Experience

• 7–10+ years of progressive experience in employee benefits, healthcare compliance, or legal/regulatory roles
• Experience supporting self-funded and fully insured health plans
• Demonstrated experience interpreting and applying federal and state regulations (e.g., ERISA, ACA, HIPAA, COBRA, MHPAEA) to benefit administration.
• Proven client-facing experience in a consultative or advisory capacity
• Experience managing or mentoring compliance, benefits, or HR teams
• Familiarity with vendor partnerships related to ACA reporting, RxDC, non-discrimination testing, or HIPAA tools
• Previous experience creating or overseeing compliance documentation and workflows (e.g., Wrap Docs, 125 plans, BAAs)

Technical Functions

• Interpret and apply regulations such as ERISA, ACA, HIPAA, COBRA, and Section 125 to client benefit plans
• Coordinate creation of compliance documents and agreements with vendor partners, including Wrap Docs, 125 plans, BAAs, and NDAs
• Oversee client compliance processes such as 5500 filings, PCORI fees, ACA reporting, and RxDC submissions
• Conduct compliance reviews, manage non-discrimination testing, and support remediation efforts
• Communicate regulatory updates and guidance through written alerts, webinars, and client meetings
• Collaborate with vendors and internal teams to implement compliance tools, dashboards, and reporting processes
• Maintain scalable compliance resources and ensure consistent client delivery across teams

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands include sitting, talking, hearing, seeing, standing, walking, stooping, lifting (25 pounds), grasping, reaching, pushing, pulling, repetitive hand and arm motion, and fine finger manipulation in the use of a computer.