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Manager Community Engagement and Outreach

Boston, MA

Museum of Science, Boston

www.mos.org

Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective.

 

Who We Are 

As science and technology increasingly shape our lives, the Museum of Science empowers and inspires everyone to use science for the global good while keeping up with the pace of change. Among the world’s largest science centers and New England’s most attended cultural institution, we engage nearly five million people a year – at Science Park and in museums around the world, in classrooms, and online.

The Museum’s singular location connecting Boston and Cambridge puts us at the heart of some of the world’s most influential academic institutions and industries, alongside local and state government, schools, and the public. Trusted by each of these sectors, we are ideally positioned to convene, inspire, and create meaningful experiences for all. Join us in our mission to inspire a lifelong love of science in everyone and realize our vision for a world where science belongs to each of us for the good of all of us.

What You’ll Accomplish

  • Foster Meaningful Community Relationships: Develop long-term, trust-based connections with community organizations and groups to move beyond single-touchpoint interactions. Identify community needs and refine outreach strategies to foster a deeper sense of partnership and mutual benefit.
  • Strategic Community Programming: Collaborate with the Sr. Director and internal teams to refine community and Museum offerings. This involves creating inclusive and engaging experiences that address community priorities. These efforts include identifying and inviting Community Advisory Board members to guide organizational initiatives, supporting the delivery of the Heritage and History Month Celebrations, among other things.
  • Relationship Management: Alongside the Specialist, Communications and Outreach, use the Community Engagement team’s intranet presence to connect with and inspire the MoS staff with engagement opportunities. Additionally, leverage newsletters, social media, and other channels to foster ongoing engagement and build a strong, sustained community presence.
  • Community Space Use & Co-Creation: Lead efforts to revamp the community space use strategy for ERC, Engineer’s Enclave, and Suit Cabot Lab, ensuring these spaces effectively serve community needs. Connect internal Museum programs with community organizations to foster co-creation and collaborative program development.
  • Innovative Community Engagement Initiatives: Utilize Museum resources to serve unique community needs, such as sponsoring youth sports teams in underserved neighborhoods or initiating national art projects involving diverse communities. Develop programs like these in partnership with Museum colleagues, funders, and local stakeholders.
  • Support Large-Scale Cultural Engagement: Coordinate high-impact events, such as a planned visit by Mexican astronaut José Hernández, in collaboration with consulates and community leaders. Leverage these opportunities to create authentic engagement with the Hispanic/Latin community.
  • Oversee Data Collection and Evaluation: Collaborate with the Research and Evaluation team on 5-10 annual research initiatives to measure program effectiveness, ensuring that all community programming is data-informed and responsive to community needs.
  • Team Leadership and Management: Manage a team of 2 full-time and 4 part-time employees, guiding their engagement with diverse communities and supporting them in community-centric roles.

What We’re Looking For

  • Cultural Competence and Humility: Demonstrated deep understanding of cultural humility and competence gained through extensive experience with diverse communities. Ability to adapt and communicate across cultural contexts to foster inclusion and respect.
  • Strategic Relationship Building: Proven ability to develop and maintain meaningful, longlasting relationships with external organizations, with an emphasis on mutual goals and cocreation.
  • Community Programming Expertise: Experienced in creating, refining, and evaluating impactful community-focused programs both within the community and the Museum, consistently building trust and inclusivity.
  • Data-Informed Decision-Making: Skilled in collaborating on data collection and program evaluation to measure community impact, adapting strategies based on findings to improve engagement.
  • Innovative Problem-Solving: Proven ability to develop creative solutions to community needs, strategically leveraging Museum resources for new engagement initiatives such as youth sports initiatives or national art projects.
  • Team Leadership and Development: Demonstrated leadership in managing and mentoring staff, fostering a positive and collaborative environment for team members working directly with diverse communities. 
  • Bilingual Communication: Proficient in English and Spanish, with strong communication skills to engage with diverse community members and stakeholders.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams): Demonstrated ability to create professional documents, manage and analyze data using spreadsheets, develop engaging presentations, and efficiently manage email communication and calendars

How We Work-Our Values

Everyone: We are everyone’s museum. We pursue equity and celebrate every person for who they are. We foster an inclusive environment in which we value and respect diversity.

Service: We serve our colleagues and community. We hold ourselves accountable to be a trustworthy public resource, and to support a sustainable, just and evidence-based future.

Learning: We love learning. We are curious about the world and want to share our joy and wonder with others. We value open minds and recognize that everyone has more to explore, discover and create.

Connection: We find strength in connections. We collaborate across communities, organizations and disciplines to make science relevant and accessible to all.

Boldness: We dream big. We boldly push ourselves forward, pursuing new ideas and challenges. We experiment and learn from our failures as we seek to inspire purpose, spark imagination and encourage hope

 

Salary Range

$62,772 - $78,475 USD

 
The Museum of Science is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.

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