Senior Product Manager, New AI Products & Platforms

Mission Overview & Responsibilities: 

The New York Times is looking for a Senior Product Manager to drive the development of AI-powered solutions to shape the future of how we deliver journalism to our users.

The New A.I. Products and Platforms mission is a critical, company-wide initiative tasked with building the next generation of A.I.-powered products to accelerate The New York Times' essential subscription strategy. The mission operates across two core portfolios: A.I. Products, which focuses on quickly developing and scaling new A.I. prototypes and products, and A.I. Platforms, which is dedicated to empowering all teams across the company by building out robust platform capabilities, documentation, and guidance.

We are looking for a Senior Product Manager who is a "builder-strategist" —someone comfortable blending product rigor with experimental prototyping to gain strategic clarity in an AI-first world. You will navigate partnerships across the company, reacting quickly to signals from the market and competitors and building from 0 instead of 1. You will focus on unlocking entirely new value for the company.

In this unique position, you will operate at the speed of technology to drive the development of AI-powered solutions that shape the future of our essential subscription strategy. As our strategy is explicitly dual-track—building not just on or off-platform, but for a bi-directional, "agentic future"—this role bridges worlds. You will strategize the external AI landscape while navigating complex internal partnerships and priorities, designing innovative solutions that simultaneously meet user needs, achieve business goals and support our newsroom strategy.

As a Senior Product Manager, you will be an important member of the AI Products portfolio. You will collaborate extensively across NYT to validate ideas, build prototypes, and ship scalable products that use responsible AI to enhance discoverability and deepen engagement with Times products. You will bridge the gap between strategy and execution, writing the playbook for how AI product management works at The Times.

The Times currently operates in a hybrid model, with those based in NYC working in-office two days per week.

Responsibilities:

• Lead 0-to-1 Product Development: Own the full product lifecycle for new reader-facing AI products, from initial discovery and rapid prototyping to MVP launch and iteration. You will explore both on-platform features across our bundle of products and partnership opportunities off-platform.

• Define Product Strategy & Roadmap: Establish a forward-looking vision for a suite of products at different stages of maturity and confidence that balances near-term deliverables with long-term strategic bets on the "agentic future" of the information ecosystem.

• Collaborate Cross-Functionally: Work with engineering, design, and research to scope, build, and deliver high-quality features. Partner with other missions, Partnerships, and Strategy teams to uncover opportunities and validate concepts.

• Drive Execution: Oversee the execution of the product roadmap, ensuring the team moves fast to test hypotheses while maintaining the high quality expected of The Times.

• Champion AI Innovation & Ethics: Stay up to date with industry trends, LLM advancements, and emerging technologies. Champion the ethical and responsible use of AI, ensuring our tools uphold our standards of accuracy and objectivity.

• Own Evaluation for Quality and Editorial Integrity: Create frameworks to assess the success of AI prototypes and products, including synthetic user testing flows and novel metrics for measuring impact in a non-deterministic product environment.

• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

• You will report to the Senior Vice President of New A.I. Products and Platforms.

Basic Qualifications: 

• 5+ years of experience in product management, with experience launching and managing complex software products.

• Experience working in a 0-to-1 environment, taking products from concept to launch.

• Demonstrated experience with AI and Large Language Models (LLMs). This includes an understanding for how these models behave, experience prompting, and an understanding of their limitations and capabilities.

• Experience working with engineering teams in an Agile development environment, with the ability to discuss technical dependencies and system architecture.

• Experience synthesizing complex information and switch between product execution and high-level strategy.

• A profound curiosity for journalism and the future of the information ecosystem.

Preferred Qualifications: 

• Experience with digital information or education products in the LLM space - conceiving of and launching products that build trust and overcome reliability and quality challenges inherent to AI systems.

• Experience building products with personalization powered by a mix of traditional ML and LLMs.

REQ-019388

#LI-Hybrid

The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all  backgrounds to apply.

We are  an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics.  The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. 

The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response.

The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.

For information about The New York Times' privacy practices for job applicants click here.

Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times.

If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at NYTapplicants@nytimes.com. You can also file a report with the Federal Trade Commission or your state attorney general.