Healthcare Compliance Analyst

About The Oncology Institute (www.theoncologyinstitute.com): 
Founded in 2007, The Oncology Institute (NASDAQ: TOI) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. TOI offers cutting-edge, evidence-based cancer care to a population of approximately 1.9 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With over 180 employed and affiliate clinicians and over 100 clinics and affiliate locations of care across five states and growing, TOI is changing oncology for the better. 

At The Oncology Institute, compliance is about protecting patient trust and enabling ethical, high-quality cancer care. As a Compliance Analyst, you’ll play a critical role in safeguarding patient safety, supporting clinic teams, and ensuring our care delivery meets the highest regulatory and ethical standards. Your work directly advances our mission to bring compassionate, community-based oncology care to the patients we serve.

JOB PURPOSE AND SUMMARY:

Under the direction of the Director of Legal and Compliance Operations and reporting up to the General Counsel and Compliance Officer, the Compliance Analyst will compare and analyze the organization’s policies and practices to assess compliance with all regulations and laws that impact the healthcare industry. As part of the analyst role, this individual will also be responsible for maintaining a master calendar with all due dates for regulatory and licensing submissions. This role will also be responsible for submitting licensing and regulatory documents, completing compliance-related research, OSHA and other regulatory compliance, and responding to patient grievances.

ESSENTIAL DUTIES AND RESPONSBILITIES:

• Live and exemplify TOI core values, providing outstanding customer service and promoting a positive experience for patients and staff members.
• Work with clinics to ensure OSHA and all other regulatory compliance.
• Make frequent visits to the clinics to ensure field compliance.
• Respond to legislative inquiries/complaints (state insurance regulators, Congressional, etc.).
• Respond to and seek resolution to patient grievances.
• Lead large, complex projects to achieve compliance objectives.
• Research, interpret, and analyze state and federal regulatory laws.
• Stay abreast of regulatory changes that may affect the organization.
• Assist all departments in completing risk assessments monthly, quarterly, or annually.
• Create and manage organization-wide master calendar to ensure all contractual and regulatory deadlines are met.
• Ability to work independently and set individual priorities.
• Strong organizational skills required to maintain all compliance-related documentation for both the corporate office and the clinics alike.
• Other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Frequently communicate with others; must be able to exchange information accurately and effectively.
• Frequent and/or prolonged periods of moving throughout offices and clinics.
• Occasionally kneel, crouch, bend, or stoop while effectively maintaining balance.
• Frequently sit or stand for extended periods.
• Effectively and frequently operate standard office equipment, including a computer with various software programs.
• Strong data analytics skills 

REQUIRED EXPERIENCE, EDUCATION, AND/OR TRAINING:

• Associate’s degree in Healthcare Administration or a related field, or minimum combination of education and employment experience 2-5 years of compliance experience, preferably in the medical field

PHYSICAL WORKING REQUIREMENTS:

The position involves prolonged periods of sitting at a desk, extensive computer use, and phone interaction. Additionally, the role may require occasional lifting of up to 20 pounds for office supplies or equipment, as well as standing and walking around clinics for extended periods of time. Driving to clinics for audits and other compliance-related issues may also be required.

The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.