Director of Operations

Position Type: Full-time, exempt

Compensation: up to $145,000 annual salary DOE

Job Location:  Remote (US)

Job Highlights

• Flexible Work Environment: Enjoy a balance between remote work and in-person site visits.
• Supportive Community: Access to a robust network of healthcare professionals.
• Leadership Role: Manage day-to-day clinical operations across multiple facilities.
• Professional Development: Opportunities for leadership growth and career advancement.
• Comprehensive Coverage: Oversee and improve key facility metrics, ensuring high-quality care.
• Meaningful Connections: Establish lasting relationships with patients and staff.
• Culture of Appreciation: Your work is valued and rewarded.
• Full Gear: Computer provided.
• Benefits: 401k match, Medical/Dental/Vision, Disability, Employer-paid Life Insurance.
• Referral Bonus: Earn more by expanding our team.
• Career Advancement: Leadership opportunities promoted.
• UpToDate Subscription: Latest medical info at your fingertips.

Essential Functions and Responsibilities 

• Telemedicine and RPM Program Management: Oversee the management and coordination of telemedicine and RPM programs, ensuring efficient patient care and optimal provider performance.
• Facility Relationships and Launches: Manage new facility relationships and oversee the successful launch of new programs and services.
• HR and Onboarding: Lead HR and onboarding efforts for new hires, ensuring seamless integration into the organization.
• Scheduling: Optimize telemedicine coverage schedules, monitor provider utilization, and ensure high quality across teams.
• Quality Assurance: Ensure the highest standards of care by overseeing quality assurance, documentation reviews, and protocol development.
• Collaboration: Coordinate with facility leadership and other departments to support organizational goals.

Requirements and Qualifications

• General Post-Acute/SNF knowledge or experience is required.
• Bachelor's degree in healthcare administration, nursing, or a related field is required.
• Familiarity with EMR systems and charting practices in nursing homes.
• Outstanding customer service skills and a high level of professionalism.
• Technology and process-oriented.
• Familiarity with key performance indicators and overall metric monitoring.
• Experience with telemedicine providers and remote workflows.
• Strong foundation in healthcare. Must be a proactive self-starter who can perform tasks without direct supervision.
• Demonstrated leadership skills and a minimum of 5 years of experience in a management position.
• Ability to inspire and lead a team effectively.

Company Overview

Theoria Medical is a comprehensive medical group and technology company dedicated to serving patients across the care continuum with an emphasis on post-acute care and primary care. Theoria serves facilities across the United States with a multitude of services to improve the quality of care delivered, refine facility processes, and enhance critical relationships. We offer a broad scope of services including multispecialty physician services, telemedicine, remote patient monitoring, and more. We currently operate primary care clinics and provide medical services to skilled nursing facilities in numerous states across the nation. 

As a leading-edge, innovative, and quality-driven physician group, we continue to expand nationally.  In pursuit of this, we continue to seek talented individuals to join our amazing team and care for our population. We wish to extend a warm welcome to all candidates interested in making a difference in healthcare delivery by joining the Theoria team

The Telemedicine Director will report directly to the VP of Clinical Operations and play a pivotal role in shaping our company's clinical strategy and driving operational efficiency within our telemedicine provider team. This individual will be responsible for managing and overseeing all clinical telemedicine employees, ensuring that the needs of residents are met with the highest standards of care.

Employee must be able to perform the essential functions of this position satisfactorily, with or without a reasonable accommodation.  Employer retains the right to change or assign other duties to this position.

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