Shipping Supervisor

About Us

At The Pharmacy Hub, we collaborate with pharmaceutical brands, manufacturers, health brands, telemedicine providers, and healthcare companies to deliver essential products directly to patients. Our expertise allows us to seamlessly distribute pharmaceuticals, medical devices, and other healthcare products to consumers, ensuring greater accessibility and convenience.

Core Values
The Pharmacy Hub is dedicated to breaking barriers in healthcare by championing access, intervention and affordability.

• Customer-first mindset - we develop strong partnerships with telehealth platforms and healthcare companies to enhance access and understand their specific needs
• Innovation for intervention in care - we develop advanced compounding solutions and products to better support patient health outcomes
• Continuous improvement - we continuously improve our processes and offerings through intelligent, honest and transparent practices to deliver cost-effective solutions that truly benefit our clients and their patients.

You will play a pivotal role in maintaining these values and contributing to the company’s mission of redefining healthcare delivery through superior pharmacy services.

Job Summary:
The Shipping Supervisor oversees daily operations of the shipping department in a fast-paced, regulated fulfillment pharmacy specializing in compounded prescriptions. This role ensures all outbound shipments are processed accurately, safely, and in compliance with state and federal pharmacy regulations, while maintaining high standards of efficiency and customer satisfaction.

Key Responsibilities:

• Supervise shipping department staff, ensuring proper training, performance, and compliance with SOPs and pharmacy regulations.

• Coordinate and monitor daily shipping schedules for timely delivery of prescription and compounded medications.

• Oversee packaging processes to ensure product integrity, temperature control (if applicable), and patient safety.

• Work closely with pharmacy, fulfillment, and customer service teams to ensure seamless order flow and resolution of shipping issues.

• Maintain shipping logs, tracking reports, and regulatory documentation (e.g., chain of custody, temperature logs, manifests).

• Manage relationships with shipping carriers (e.g., FedEx, UPS) and negotiate service terms when necessary.

• Troubleshoot and resolve order discrepancies, delays, or damages.

• Conduct regular audits to ensure packaging materials, labels, and documentation meet quality standards.

• Monitor shipping inventory levels and reorder supplies as needed.

• Implement continuous improvement practices to streamline processes and reduce shipping errors.

Qualifications:

• High school diploma or equivalent required; Associate’s or Bachelor’s degree preferred.

• Minimum 2–4 years of experience in shipping/logistics, preferably in a pharmacy or healthcare setting.

• 1+ years of supervisory or team lead experience.

• Familiarity with pharmacy fulfillment operations, especially compounding and regulatory standards.

• Strong understanding of shipping software, logistics platforms, and inventory systems.

• Excellent organizational, communication, and leadership skills.

• Ability to work in a regulated environment with high attention to detail.

• Must be able to lift up to 50 lbs and work on feet for extended periods.

Preferred Certifications (if applicable):

• Hazardous Shipping Certification (DOT/IATA)

• Forklift Certification

ENVIRONMENT AND COGNITIVE / PHYSICAL DEMANDS

• Warehouse or shipping facility environment, including potential exposure to cold storage areas

• Ability to concentrate on detailed tasks with a high level of accuracy

• Frequent standing, walking, and lifting up to 50 pounds

• Requires normal vision range

• Able to lift, carry, push, pull, reach, grasp, bend, climb, and stack items safely

Job Type: Full-time
Expected Hours: 40 hours per week
Schedule: 8-hour shifts between 5:00 AM and 12:00 AM, Monday through Friday

Benefits:

• 401(k) matching

• Insurance

• Paid time off

At The Pharmacy Hub, we don’t just offer jobs—we offer opportunities for career growth and development. We take pride in our fast-paced, team-driven culture and are committed to supporting our employees in achieving success.

If you’re ready to join a company that values hard work, dedication, and teamwork, apply today! We look forward to welcoming you to The Pharmacy Hub and working together to deliver top-tier pharmacy fulfillment solutions.