Regional Manager

Location: Hybrid | South City Region (Bronzeville, Cicero, Hermosa, Pilsen, River North)

Schedule:  Full-time | Daytime 

As a Regional Manager, you will be at the forefront of driving performance, efficiency, and clinical excellence across multiple centers. This role blends strategic leadership with hands-on oversight to optimize resource allocation, enhance profitability, and ensure seamless ABA therapy delivery. You will build and develop high-performing teams, act on key performance metrics, and make data-driven decisions to achieve business objectives. Through collaboration with leadership and cross-functional teams, you will cultivate a positive work culture, resolve escalated issues, and implement solutions that elevate center performance and client outcomes. 

Job Duties: 

• Oversees and leads clinical operations of an entire region, providing strategic direction and hands-on leadership both remotely and on-site to drive performance and efficiency.
• Drives team success through strategic talent acquisition, performance management, and retention of top-performing talent to enhance operational excellence.
• Proactively oversees census and retention to optimize resource allocation and ensure seamless delivery of ABA therapy within centers.
• Interprets and acts on Key Performance Indicators (KPIs) to drive efficiency, profitability, and treatment integrity of their established region; identifies and leads their centers with actions and solutions that will improve center performance. 
• Manages and acts on data to ensure efficient use of talent in the delivery of clinical services to drive fiscal performance. Makes fiscally sound decisions to ensure client, center, and employee needs are met and budgeted results are achieved.
• Collaborates with leadership on strategies, solutions, updates, and concerns at the   company, region, and/or center level.
• Cultivates a positive work culture and environment for center staff, clinicians, and families, and models servant leadership. 
• Ensures that center managers maintain positive, productive relationships with and between staff, clients, and related families; ensures that all positions and parties have what is needed to achieve goals and produce maximum results. 
• Dealing with escalated stakeholder issues, incidents or complaints and ensuring resolution according to company standards. 
• Collaborates effectively with departments and support teams to achieve business goals.
• Demonstrates a thorough understanding and application of policies and procedures as   they relate to the effective operation of a center. Identifies efficiencies and develops solutions to improve operations. 

Required Qualifications: 

• Bachelor’s degree required
• 5+ years previous experience in a management role 
• Prior multi-site experience in healthcare or related field 
• Advanced Proficiency in Microsoft Office Products, to include Word, Excel, Outlook, and PowerPoint
• Excellent planning and organizational skills
• Well-developed verbal, listening, and written communications skills
• Demonstrated experience leading projects & processes with an emphasis on people development and management
• Extensive knowledge of Human Resources practices with proven experience in resolving complex employee relations issues and navigating sensitive workplace matters
• Strong financial acumen with vast experience analyzing key performance metrics and financial outcomes
• Demonstrated expertise in behavior analytic data analysis, leveraging data-driven strategies to inform and implement operational plans that enhance organizational performance
• Ability to multi-task and meet deadlines in a fast-paced, quickly changing environment
• A proactive approach to problem-solving with strong decision-making skills 

Preferred Qualifications: 

• Master’s degree in related field (i.e., ABA, Industrial Organizational Psychology, Business Management, Organizational Behavior Management)
• Board Certified Behavior Analyst Certification (minimum of 3 years certification)
• Reliable transportation to go to one or more centers in a business day 

Physical Requirements & Work Environment 

• This position requires prolonged periods of sitting at a desk and working on a computer.
• Must be able to regularly communicate with employees, candidates, and external partners through verbal and written means.
• Must be able to read and interpret documents such as resumes, applications, and reports.
• Occasional standing, walking, bending, or reaching may be required to retrieve files, or attend meetings and events.
• Must be able to occasionally lift and carry up to 15 pounds
• The work environment is generally quiet to moderate in noise level and performed in an office and hybrid setting.
• Local travel is required to attend site visits and meetings.
• This job description is not intended to be all inclusive. Duties, responsibilities, and activities may change at any time with or without notice in accordance with the business needs. 

What We Offer  

Competitive Pay Based on Your Experience & Education:  

• Annual Starting Salary: $98,000-$110,000, based on experience
• Eligibility to earn up to $20,000 in annual bonus potential  

Generous Benefits & Perks  

• You'll enjoy 9 company holidays, 2 floating holidays, and the ability to accrue vacation, paid leave, sick leave, and wellness time — all to help you balance work and life
• Comprehensive Medical, Dental, and Vision coverage
• Disability and Life Insurance
• Up to six weeks paid Parental Leave
• 401k with company match up to 3%
• Employee Assistance Program  
• Commuter Spending Account & Dependent Care FSA
• Monthly wellness reimbursement up to $25
• Pet Insurance – because fur-babies count too! 

Ready to join us in making a difference? Apply now and let's create brighter futures together at The Place for Children with Autism!

The Place for Children with Autism is an Equal Opportunity Employer, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

We use AI-assisted tools to help review applications, but all hiring decisions are made by humans. These tools are designed to assess job-related qualifications fairly and in compliance with all applicable anti-discrimination laws.
If you need a reasonable accommodation during the hiring process, please contact tfreel@theplaceforaba.com.