Account Coordinator

The Refinery is an award-winning entertainment advertising agency based out of Los Angeles, CA. We work with all of the major studios producing social, digital, and print creative campaigns for theatrical, television & streamer clients.

We are looking for candidates who embody our core values – Refiners are talented, kind, client-focused, ego-free, and passionate. We work virtually but have maintained a culture where caring for each other remains a top priority.  We still come together to celebrate – from fun team events to birthdays to our favorite holiday: Halloween! We work hard to make sure everyone feels like part of the team.

Enough about us, here’s what we’re looking for:

Responsibilities:

• You will work directly with an internal creative team to coordinate projects for film and streaming
• Report to the VP Creative Services and Accounts team members
• Manage and organize client assets and deliverables on an internal server
• Assist in cross-department requests with Production, Finishing, and Photo teams
• Schedule internal and external creative kick-offs and reviews
• Participate in internal and external kickoff meetings to ensure accurate recording of notes
• Utilize project management tools and messaging services to distribute client notes
• Upload final deliverables to client-specific locations, as required
• Assist in organizing presentations for delivery
• Assist in QCing all deliverables before they leave the agency, including proofreading all typography, comp numbering, and final deliverables
• Assist in managing and scheduling creative staff
• Assist in scheduling and onboarding freelancers
• Assist in ensuring final deliverables are cataloged on company Google Drive, website, and submitted for industry awards
• Serve as backup for the Accounts team after hours and during vacations, occasionally handling client-facing tasks like sending presentations and distributing notes to the team

Requirements:

• Two years of experience in a project management role
• Confident communicator who’s comfortable interfacing with multiple art directors and contributing within a fast-paced creative team
• A collaborative, personable, and positive approach to work both internally and with clients
• Ability to manage competing priorities and deadlines
• Willingness to adapt your schedule to meet project needs  
• Highly organized with strong attention to detail
• Ability to be proactive and self-sufficient in a remote team environment
• Beginning to intermediate knowledge of Photoshop and design
• Passion for film, TV, and pop culture

Bonus: 

• Background in writing, art and/or design
• Experience with project management tools (Motion AI, Slack, Google Slides)
• Experience in advertising/marketing and/or entertainment

Official working hours are 9:30am – 6:30pm PST. However, late hours are common to meet client deadlines.

This position is remote, but applicants local to Los Angeles/on PST preferred. 

Salary Range

$22 - $29/hr
The rate offered will depend on qualifications, years of relevant experience, and skillset. We still encourage you to apply if your requirements fall outside the stated pay range.

Benefits

• Fully-Remote Agency*
• 401K
• Dental
• Vision
• Medical
• Life Insurance and AD&D Coverage
• Paid Time Off for New Parents
• Assistance with Ongoing Education and Professional Development
• Employee Referral Incentive Program
• Wellness Program with Lifestyle Reimbursement Options
• Flexible Spending Account (FSA) for Healthcare Expenses
• Dependent Care Flexible Spending Account (DCFSA)
• Access to Coworking Space Memberships
• Participation in Employee-Led Resource Groups
• Volunteer Time Off
• Paid Vacation and Sick Leave

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.