Current openings at The Scion Group

Your Opportunity Scion is paving a path in student living and the Facilities Manager is a keystone team member in the execution of our vision. This position ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is carried out by the onsite Facilities team and any third-party vendors. The Facilities Manager is a subject matter expert and experienced leader who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, leadership and unwavering follow through. Those in the Facilities Manager position may also be asked to assist other properties. Your Benefits FLSA Status Exempt Discretionary annual bonus Paid Time Off + Floating Holidays Health Insurance Dental Insurance Vision Insurance 401k Matching Paid Parental Leave Learning reimbursement opportunities Your Responsibilities  Manage all building services and preventative maintenance programs to the best of industries practices, the Scion’s Standard Operating Procedures, and in compliance with the State/Federal Govt./OSHA’s Codes/regulations. Manage the day-to-day operations including but not limited to heating, ventilating, air conditioning (HVAC), plumbing and piping, fire protection, and general building maintenance and troubleshooting, building automation systems and building maintenance Monitor systems and provides diagnostics, preventative maintenance, annual testing, permitting, certification for all major building systems including, but not limited to: chilled water systems with fan coil units, air handling units with outside condensers including roof top units (RTU), building stationary boilers, hot & cold water distribution systems (plumbing, pressure/pneumatic/storage tanks, variable frequency drive (and pumps & motors), domestic hot water heaters, building automation systems (BAS), electrical distribution systems, switchgears and controls, generators, uninterrupted Power supply (UPS), elevators and lifts, parking structures (ventilation/drainage Systems, T-Joints), entrance & exit Gates and overhead doors, shingled/tarred roof, TPO membrane roofing system, EIFS, brick, vinyl, & cementitious sideboard, ACP, curtain walls, insulated glass units (IGUs). Operate and manage all life safety systems including fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, fire Prioritize and schedule maintenance work, assuring quality of work consistent with Scion’s standards. Manage the Facilities Technicians to ensure all service requests are completed within Scion standards and are appropriately and accurately Manage facilities budgets. Review completed work to verify conformance to standards or repair Ensure all emergency, routine maintenance/repairs are carried out in a timely and professional manner. Ensure all Preventive maintenance is carried out in a timely and professional manner. Respond promptly and effectively to all safety/risk-management-related issues at the Review completed work orders for accuracy of labor hours, materials’ cost, and track recurring equipment failures. Conduct regular inspection tours of buildings, interior common areas and the exterior of the property, equipment and surrounding grounds for deficiencies, potential safety, health, or code problems and necessary Prepare written reports summarizing findings, and advises other building users as appropriate, of the Provide recommendations for dealing with problems noticed in Oversee and supervise “Turn” preparation including the prompt inspection of vacated units, makes appropriate repairs and charges, and ensures completion as Inspect vacant units after repairs and maintenance have been completed to determine quality of work performed and readiness for Manage the maintenance spare parts and the tools inventory, determining which parts/tools to stock and their stock level and working directly with General Manager to maintain inventory of parts, tools, and supplies within Maintain shop appearance and all mechanical, supply, electrical and storage facilities on Ensure proper maintenance of equipment to ensure warranty compliance and extended useful life. Oversee all other contracted work in the building, obtaining bids and negotiating prices with vendors and contractors, as approved by the General Manager, Regional Manager or the Regional Facility Manager. Coordinate deliveries, schedules, and performance of all facility related Ensure proper safety procedures are followed, personal protective equipment is used, and health & safety policies are Manage process for keying and coring/coding of locks and maintain lock procedures, logbooks and protocols for key management and Effectively implement standard operating procedures and preventive maintenance programs according to Scion’s Take part in emergency preparedness planning and acts as essential personnel in Escalate unique or urgent repairs/replacements to General Manager and Regional Facilities Manager. Maintain records on all major systems including maintenance manuals, manufacturer’s cut sheets, warranties, and equipment Work closely with the General Manager and Regional Facilities Manager to manage, formulate and track facilities and capital Hire, train and develop Facilities team members, holding them accountable for delivering a high level of The responsibilities listed above may not be all-inclusive. What We Require High school diploma/GED, trade school diploma, or military training 8 years of relevant experience managing building system in multi-unit residential properties, 5 years of supervisory experience 5 years’ experience with building automation systems, and life safety systems EPA 608 Universal certification HVAC/EPA 608 Universal certification Certified Pool Operator (CPO), or intention to obtain within six months Expertise in plumbing, HVAC, electrical and mechanical systems as well as generally accepted maintenance practices Boiler operator or Stationary Engineer Certificate/License Ability to read and interpret documents such as design drawings, blueprints, safety guidelines, operating and maintenance instructions and procedural manuals Ability to manage multiple projects simultaneously, set priorities and meet deadlines Basic computer working knowledge, including Microsoft Office and CMMS Valid driver’s license Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary  Operational Details Job location is at the assigned property. May be required to travel periodically. Serves in an “on-call” capacity, except during approved PTO periods. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. IND4

*This is dual-site Community Manager opportunity with both properties being located in Gainesville, FL* Your Opportunity Scion is paving a path in student living, and the Dual-Site General Manager is a keystone team member in the execution of our vision. This position is a dynamic business manager, community leader and expert in maintaining thriving operational, expense and revenue performance. The Dual-Site General Manager is a customer-centric leader that excels in a fast-paced, agile, collegiate environment. This role demands quick-thinking and excellent decision quality, general business knowledge, exceptional leadership and an innate self-drive. Your Benefits FLSA Status Exempt Discretionary annual bonus Paid Time Off Health Insurance Dental Insurance Vision Insurance 401k Matching Paid Maternal Leave Parental Leave Learning reimbursement opportunities Your Responsibilities Staff Development and Leadership Partner with Talent Acquisition and HR Operations to attract and hire exceptional team members through Greenhouse. Collaborate with Learning & Development to train, develop and provide leadership to exceptional team members to ensure the property can operate effectively and to ensure team members are pursuing the next step in their Scion career. Accountable for scheduling appropriate property staffing at all times, including after hour on-call shifts, being the primary responder. Elevate employee experience through data, conversations and team building to ensure high morale. Property Administration Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments. Engage internal Legal department for vendor management, risk management, court appearance and contract administration matters. Conduct quarterly apartment inspections to assess damage and identify property improvements to address. Facilities & Capital Accountable for safe and sanitary community experience for employees, residents and guests including curb appeal, operationally sound facilities, common areas and preventative maintenance. Uphold The Scion Standard by conducting monthly property walks and submitting scorecard assessments around inspections. Maintain and audit valid building and system permits to ensure that the property complies with all codes and company standards. Responsible for identifying all capital expenditures improvements needed at the property and working with Regional Manager and Facilities & Capital Department on approval and execution of new projects. Obtain vendor bids on all projects and gain approval for projects that exceed the budgeted threshold for the property. Annual Turnover Process Proactively plan and execute annual turnover process with the Assistant General Manager and Facilities Supervisor to ensure all team members and vendors have clear goals and expectations to meet deadlines. Partner closely with Talent Acquisition to adequately staff the property for support with annual turnover deadlines. Forecast and manage financial performance of annual turnover process to keep controllable property expenses within budget. Utilize Turnable to create, manage and update electronic turnover board to ensure adequate progress is being made and deadlines are being met. Conduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates. Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units. Financial Performance Work closely with partner departments for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes. Proactively seek out ways to add revenue and/or reduce expenses to enhance Net Operating Income. Customer Experience & Sales Implement and maintain Scion’s customer experience philosophy including but not limited to brand integrity, reputation management, resident events, work order management, turnover, hiring and developing staff with a customer experience mindset. Accountable for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience. Accountable for achieving all unique Key Performance Indicator set for the property. Support AGM with escalated resident concerns and assist in de-escalating situations when needed. Accountable for achieving revenue targets such as market rates, gain to lease, concessions, and leasing velocity. The responsibilities listed above may not be all inclusive. What We Require Exceptional written and verbal communicator Time Management Conflict Management Vendor management Confidentiality Customer-centric mindset 3+ years’ experience managing living communities and a team of 3+ Proficient in Property Management Systems (Entrata preferred) Relevant Systems and Platforms Vena (Budgeting tool) Entrata (Property Management System) Greenhouse (Applicant Tracking System) Lattice (Performance Management System) Turnable (Electronic Turn board) ADP (Staff schedule and payroll system) Qualtrics (Employee and Resident Experience platform) Microsoft Office Ops Technology ClickUp (Project Management Tool) Scion Intelligence Operational Details Job location is at the assigned properties. May be required to travel periodically. Working hours consist of daytime business hours, requiring non-traditional hours during peak times, emergencies and inclement weather. The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities. IND1 #wearehiring #werehiring 

The Opportunity The Resident Services Manager plays a key leadership role in fostering a high-quality living experience for residents through proactive service, relationship management, and efficient operations. This individual is responsible for overseeing all aspects of resident satisfaction, communication, and engagement while supporting leasing, marketing, and compliance initiatives. The role requires strong interpersonal skills, a detail-oriented mindset, and the ability to manage sensitive situations with professionalism. Your Benefits• FLSA Status: Exempt• Discretionary annual bonus• Paid Time Off• Floating holidays• Health Insurance• Dental Insurance• Vision Insurance• 401k Matching• Paid Parental Leave• Learning reimbursement opportunities The Responsibilities Resident Relations & Community Experience• Lead reputation management initiatives across review platforms and internal feedback channels.• Mediate and resolve resident complaints with empathy and professionalism.• Manage delinquency notices and financial backing follow-up support.• Coordinate mutual terminations in accordance with company and legal standards.• Lead crisis management efforts, collaborating with leadership and emergency services.• Oversee resident insurance compliance and follow-up efforts.• Organize and execute resident events to build community engagement and support retention.• The RSM will assume responsibility for managing ETM staff only in the absence of a General Manager, such as during PTO or vacancies. Leasing & Occupancy• Oversee leasing workflows and generate lease documents in Entrata.• Provide backup support for lead follow-up, sales calls, and lease execution.• Manage immediate move-ins, inspections, and unit transfers.• Lead Entrata BUA management and maintain accurate dashboards for leasing and reviews. Operational Support• Support the General Manager in managing Entrata dashboards and performance metrics.• Partner with accounting and operations on delinquency, financial aid, and related processes.• Ensure timely processing of lease paperwork, renewals, and notices to vacate. Marketing & Social Media• Collaborate on local marketing campaigns and leasing promotions.• Lead or co-manage social media efforts to promote events, resident engagement, and leasing updates.Season or Situation-Specific Focus Areas• Assist with seasonal or emergency-specific responsibilities, such as vacant position coverage, legal correspondence, Fair Housing matters, crisis management, and capital project planning or support.• Display flexibility, sound judgment, and cross-department collaboration in evolving situations. What We Require• 2+ years of experience in property management, leasing, or resident services• Strong interpersonal, conflict resolution, and customer service skills• Ability to handle crisis situations and manage sensitive conversations• Familiarity with Entrata or similar property management software• Highly organized with the ability to manage multiple priorities• Proficiency in Microsoft Office and social media platforms Relevant Systems and Platforms• Entrata (Property Management System)• Microsoft Office• Social Media Platforms Operational Details• Job location is at the assigned community.• Full-time, on-site position.• Will be called upon to provide additional support to other communities within the portfolio beyond your home property, based on operational needs.• Evening or weekend availability may be required, especially during move-in/moveout periods, peak leasing seasons, emergencies, and inclement weather needs. Who is Scion? At The Scion Group, we’re changing what student housing means. It’s bigger than beds and buildings. It’s about providing unique experiences and creating communities — both on and off campus — that feel less like a place and more like a home. As one of North America’s leading owners, operators and advisors of student housing, we are defining the future of student living. Taking the student housing industry by storm starts by surrounding yourself with the right people. We want trail blazers and risk takers. Go-getters and game changers. We want dreamers and doers. From operations to accounting, advisory to finance, we’re building a team to help us take student living to the next level. At Scion, we don’t just lead the way, we Make Way. How do we do it? We know we’re far from perfect and we’re relentless in finding ways to better ourselves. You'll come to find out that Make Way is a call to action to pave your own path and to lead, not follow. It’s what sets Scion apart and secures our spot as one of the fastest growing, industry-leading companies. The base salary range for this full-time position is $45,000-$50,000 + bonus + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.   The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.   IND1 #wearehiring #werehiring