Back to jobs
New

Senior Director, Revenue Cycle Transformation & Epic Strategy

Remote

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry.  Wilshire will take the time to get know you and your employment history.  We will then place you in a role that will lead to a path of career success.  

About The Wilshire Group 

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

 

Contract | W2 | 6+ months | $90.00 per hour

Senior Director, Revenue Cycle Transformation & Epic Strategy

Position Summary

The Senior Director, Revenue Cycle Transformation & Epic Strategy provides executive leadership for revenue cycle optimization, Epic implementations, operational transformation, and strategic initiatives across healthcare organizations. This role serves as the bridge between operational leadership and IT, driving enterprise-wide initiatives that improve financial performance, enhance workflows, and support organizational growth.

The ideal candidate brings more than 13 years of Epic experience and extensive expertise in hospital billing, revenue cycle operations, program management, process improvement, and cross-functional leadership.

Key Responsibilities

Revenue Cycle Leadership

  • Lead enterprise revenue cycle transformation initiatives, including hospital billing, charge capture, revenue integrity, coding, patient access, reimbursement, and centralized business office operations.
  • Partner with executive leadership to identify opportunities for operational efficiency and financial improvement.
  • Develop and implement revenue cycle best practices and performance strategies.

Epic Implementation & Optimization

  • Direct Epic implementations, upgrades, acquisitions, and post-live optimization efforts.
  • Collaborate with operational leaders and IT teams to define requirements and establish system workflows.
  • Ensure successful integration of revenue cycle functions across hospitals and ambulatory settings.
  • Provide strategic oversight for charge capture, billing, and third-party system integrations.

Program & Project Leadership

  • Manage complex, multidisciplinary programs involving finance, legal, compliance, operations, clinical teams, and information technology.
  • Facilitate stakeholder alignment and executive decision-making.
  • Oversee project governance, risk mitigation, budgeting, and resource planning.
  • Drive change management and operational readiness initiatives.

Process Improvement & Innovation

  • Identify and implement process improvements that enhance efficiency and customer experience.
  • Lead Lean, Agile, and continuous improvement initiatives.
  • Create and standardize operational workflows and documentation.
  • Develop strategic roadmaps supporting long-term organizational objectives.

Team Leadership

  • Mentor and develop leaders and project teams.
  • Foster collaboration across business and technical departments.
  • Promote a culture of accountability, transparency, and continuous improvement.

Qualifications

Required

  • Bachelor's degree.
  • 13+ years of Epic experience.
  • Epic Resolute Hospital Billing certification.
  • Extensive experience in revenue cycle operations and hospital billing.
  • Experience leading large-scale Epic implementations and optimization projects.
  • Program and project management expertise.
  • Strong communication and executive presentation skills.

Preferred

  • Experience with academic medical centers and multi-hospital health systems.
  • Agile and Lean methodologies.
  • Revenue Integrity and Charge Capture expertise.
  • Acquisition and integration experience.
  • Consulting experience.

Core Competencies

  • Revenue Cycle Management
  • Epic Hospital Billing
  • Strategic Planning
  • Process Improvement
  • Change Management
  • Program Management
  • Executive Leadership
  • Workflow Design
  • Cross-functional Collaboration
  • Financial Operations
  • Vendor Management
  • Healthcare Transformation

 

Wilshire is honored that you have taken the time to review/apply to our open position.  We will now take the time to review your experience and be in touch with you soon.

Create a Job Alert

Interested in building your career at The Wilshire Group? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in The Wilshire Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.