Back to jobs
New

Epic Business Systems Analyst-Patient Access

Remote

Wilshire hires only the brightest and most experienced professionals in the healthcare revenue cycle management industry.  Wilshire will take the time to get know you and your employment history.  We will then place you in a role that will lead to a path of career success.  

About The Wilshire Group 

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

We are currently offering a contracted interim position at one of US News Best Hospitals 2022-23.  This position caters to top performers seeking a professional environment that acknowledges and values their dedication and proficiency.  While this role doesn’t offer benefits, it presents an opportunity to work within an organization that encourages talented individuals to surpass conventional boundaries.

Join us at The Wilshire Group, a place where talented professionals find a home to showcase their skills and contribute meaningfully to the healthcare landscape.

This is a contracted W2 position for 6+ months. Hourly Rate: $50.00-$55.00 per hour.

 

Position Overview

The Wilshire Group is seeking an experienced Epic Business Systems Analyst – Patient Access to support the operational and technical needs of a healthcare organization utilizing the Epic platform.

The Epic Business Systems Analyst ensures that the operational interests of assigned functional areas are effectively represented in the day-to-day operations of the Information Systems Department. This consultant will support the Epic applications and partner with operational stakeholders, IT teams, and application leadership to ensure technology solutions align with business and clinical needs.

The ideal candidate will have strong healthcare IT and business analysis experience, along with Epic expertise in one or more Patient Access applications, including Prelude, Cadence, Grand Central, or Referrals.

Key Responsibilities

  • Serve as a liaison between operational stakeholders and the Information Systems Department to ensure business needs are effectively represented.
  • Support the ongoing operations, optimization, and enhancement of assigned Epic applications.
  • Analyze business processes, workflows, and system requirements to identify opportunities for improvement.
  • Collaborate with operational leaders, end users, application teams, and technical resources to understand business needs and develop effective solutions.
  • Participate in requirements gathering, workflow analysis, system design, testing, issue resolution, and implementation activities.
  • Evaluate the impact of Epic system changes on existing workflows and downstream processes.
  • Assist with troubleshooting application and workflow issues and coordinate appropriate resolution.
  • Support testing activities, including test planning, execution, validation, and documentation.
  • Provide recommendations regarding system functionality, workflow optimization, and process improvement.
  • Maintain appropriate documentation related to requirements, workflows, system changes, testing, and operational processes.
  • Support Epic upgrades, enhancements, implementations, and other system initiatives as assigned.
  • Participate in meetings with business and technical stakeholders and communicate project status, risks, issues, and recommendations.
  • Ensure solutions support organizational objectives, operational efficiency, and a positive end-user experience.

Required Qualifications

  • Bachelor’s degree and five (5) years of IT work experience; OR
  • Three (3) years of work experience in business analysis within a hospital or healthcare organization; OR
  • High school diploma or GED and nine (9) years of IT work experience.
  • Epic certification in at least one of the following applications:
    • Prelude
    • Cadence
    • Grand Central
    • Referrals
  • Experience working with healthcare information systems and business/operational stakeholders.
  • Strong analytical, problem-solving, communication, and organizational skills.
  • Ability to translate operational requirements into effective technology solutions.

Preferred Qualifications

  • Experience with Community Connect Epic Patient Access build.
  • Experience supporting Epic Patient Access workflows within a hospital or health system environment.
  • Experience with multiple Epic Patient Access applications.
  • Experience working within complex healthcare IT environments and cross-functional teams.
  • Experience with Epic implementations, optimization, upgrades, or system enhancements.
  • Strong understanding of patient access workflows and the relationship between operational processes and Epic system functionality.

Core Competencies

  • Epic Patient Access
  • Business Analysis
  • Workflow Analysis
  • Requirements Gathering
  • Process Improvement
  • Stakeholder Engagement
  • System Optimization
  • Testing & Validation
  • Healthcare IT
  • Epic Application Support
  • Cross-Functional Collaboration
  • Communication & Documentation

 

 

 

Wilshire is honored that you have taken the time to review/apply to our open position.  We will now take the time to review your experience and be in touch with you soon.

Create a Job Alert

Interested in building your career at The Wilshire Group? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in The Wilshire Group’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.