Back to jobs
New

IT Specialist

Salt Lake City, Utah

ABOUT THIESS

Thiess, originating in Australia in 1933, is now a $4 billion global organization focusing on sustainable resource solutions, including mining services, land reclamation, and engineering consulting. With 12,000 employees, we are committed to creating lasting value for our clients and leading the way toward a more sustainable future.

We are a movement spearheading a journey towards a more sustainable future, and North America is a crucial part of it. Our unique business approach to contract mining currently makes our services available in the United States and Canada. In the US, we operate in Salt Lake City, Utah, Colorado, and the Intermountain West region. In Canada, our services are available in Sudbury, Greater Ontario, and the Northern Ontario region. We are also expanding to other states and areas in both countries.

Please get to know us better by watching the following videos about Our Purpose and Our Values!

 

ROLE OVERVIEW:

The IT Specialist will provide quality IT services to offices and projects across North America (USA & Canada), leveraging global support teams to deliver reliable technology solutions to enable projects and future growth.

In this role, you’ll play a key role in managing data integrity and cybersecurity within the region. If you enjoy problem-solving, supporting users, and keeping technology running efficiently, this role is a great fit!

 

KEY RESPONSIBILITIES

  • Provide quality IT support for projects and offices, leveraging Global support teams, and ensuring appropriate structure to enable projects and support growth 
  • Collaboration & engagement with Global IT and technology teams, and North American users / stakeholders across projects and regional areas 
  • Proactively review the services being provided to ensure they are fit for purpose, cost effective and perform adequately  
  • Ensure all systems and network services are available when required by the business and are performing as expected  
  • Day to day administration of Thiess Systems and associated hardware, and user accounts  
  • Install and implement hardware and software on Local Area Networks and standalone workstations, providing initial customer instruction where necessary 
  • Management of inventory of hardware including cell phones 
  • Ensure IT compliance and governance across the region, in accordance with Group policies  
  • Scope, develop, design, mobilize and establish new projects including co-ordination of tender pricing 
  • Promote & support technology initiatives, providing technical advice and support to internal/external staff when required  
  • Work with stakeholders to understand needs and opportunities, and engage Global teams  
  • Perform other related duties as assigned 

WHAT YOU'LL BRING 

Education 

  • Bachelor’s degree in Information Technology or equivalent experience

Experience 

  • Minimum 5 years of experience in network engineering, system diagnostics, and customer support 
  • Demonstrated experience with cloud applications 
  • Strong understanding of the provision of remote, in-person, and onsite support in an environment with a complex distributed site network 
  • Proven ability to work collaboratively with remote support teams in differing time zones 
  • Excellent communication, organization, and problem-solving skills 
  • Proficiency in cloud systems, configuring and managing network components, enterprise ICT environments, and MS Office365 
  • Commitment to Thiess’ values of safety, discovery, accountability, respect, and empowerment 
  • Valid Driver’s License 
  • Authorization to work lawfully in the USA without sponsorship from Thiess 
  • Must be fluent in the English language 

PHYSICAL REQUIREMENTS

  • Work is primarily performed in an office environment, with prolonged periods of sitting, typing, and viewing a computer screen. 
  • May occasionally require standing, walking, or lifting objects weighing up to 25 lbs such as files, laptop equipment, or office supplies. 
  • Must have adequate vision, hearing, and hand–eye coordination to perform computer and phone-based work effectively. 
  • Occasional travel to project sites, meetings, or training may be required, which can involve driving or extended periods of sitting. 
  • When visiting operational sites, the employee must comply with all site safety requirements and wear appropriate personal protective equipment (PPE) as needed. 
  • Must be physically capable of safely performing the essential duties of the position with or without reasonable accommodation.

ADDITIONAL INFORMATION

  • At Thiess we have a One HSE culture and want to ensure everyone is safe everyday: employees, families, and society. We are committed to our employees' health and wellness including the prevention of illness. Although optional, we have a preference that all Thiess employees are vaccinated against COVID-19 and other serious illnesses.
  • Work schedule:  M-F Office hours
  • Pre-Employment Requirements 
    • Drug/Alcohol Screening  
      Background Check 
      Fit-for-duty evaluation 
      MSHA Part 48 Verification

WHAT WE OFFER

  • A work culture that follows our company values of integrity, accountability, and innovation, all underpinned by safety  
  • Comprehensive medical benefits including private health insurance with premium coverage for the employees and competitively subsidized private health insurance for immediate family 
  • Employee Assistance Program (EAP)  
  • 401K retirement savings benefit with employer matching contributions  
  • Career development and opportunities domestic within the US, and potentially international  
  • PTO, Paid Holidays 

 EEOC STATEMENT + PRE-EMPLOYMENT/POST-OFFER BACKGROUND CHECK DISCLOSURE 

If you are selected for a position in the United States, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and alcohol screening/medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process. 

 As part of our dedication to the diversity of our workforce, Thiess is committed to Equal Employment Opportunity. Applicants will receive consideration for employment without regard for race, color, gender, religion, national origin, disability, veteran status, military status, age, marital status, sexual orientation, gender identity, genetic information or any other protected group status. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us or have one of your representatives contact us at +1 (801) 300-1909.  Privacy Policy disclosure notice here. 

Privacy Policy disclosure notice here.

Create a Job Alert

Interested in building your career at Thiess? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Thiess’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.