Job Title: Center Operations Support Assistant
Department: Center Operations Center
Location: San Francisco Bay Area – In-person (with occasional travel to multiple centers)
Employment Type: Part-time or Contract-Based
Compensation: $22 – $30/hour
Work Hours：30-40 Hours/Week
Benefit Perks:
- Health Insurance
- Paid Sick Leave
- 401K Retirement Plan & Match
- Clear Career Advancement Pathway
About Better Me:
Better Me is part of the TAL Education Group, one of the largest leading EdTech company listed on the New York Stock Exchange ( NYSE ). We are looking for tutors who will play a critical role in helping students develop their academic skills and reach their full potential.
Position Overview:
We are looking for a Center Operations Support Assistant to join our central operations team. This is an ideal role for someone early in their career who is eager to learn, grow, and make a meaningful impact. You’ll receive clear guidance and mentorship while supporting the backbone of our multi-center operations.
Key Responsibilities:
- Assist in the recruitment process for tutors and center managers, including resume screening, scheduling, and communication follow-up.
- Maintain candidate databases and help track hiring progress for each center.
- Training System Support
- Help build and update training content and materials for new tutors and store managers.
- Assist in the setup and delivery of onboarding processes.
- Gather feedback and help optimize training experiences across roles.
- Center Operations Support
- Respond to day-to-day operational needs from local centers.
- Coordinate delivery of supplies, classroom materials, or system access.
- Help document SOPs and streamline processes across centers.
- Asset Management
- Track and manage inventory and assets distributed to each store (e.g., tablets, furniture, instructional kits).
- Maintain organized logs for asset allocation and usage.
- Data & Reporting
- Assist in collecting and organizing data related to enrollment, class performance, and user feedback.
- Generate basic reports for internal review and decision-making.
Required:
- Based in the Bay Area and able to visit local centers when needed.
- Strong organizational and communication skills.
- Comfortable using spreadsheets and digital tools.
- Quick learner with a proactive, can-do attitude.
Preferred:
- Experience in education, administrative roles, or recruiting is preferred, but not required.
- Proficient with productivity and collaboration tools, including Google Sheets and Notion
- Open to internal growth into operational, HR, or training-related roles.
What We Offer:
- Hands-on mentorship to assist in growth from day one
- Fast-paced learning environment with a plethora of growth opportunities available
- Opportunity to support and shape a meaningful education brand.
- Flexible, supportive team culture.