IT Manager

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. 

We are seeking an experienced IT Manager to join our rapidly growing team in Japan. This role will collaborate with global technology teams and senior leadership to design and implement a world-class trading experience. The ideal candidate will thrive in a fast-paced, technology-driven environment, embracing cutting-edge solutions that set ThinkMarkets apart from competitors.

Responsibilities:  

• Provide critical regional-specific industry expertise.
• Oversee and optimize technology systems and infrastructure.
• Monitor trading activities and report any abnormal behavior.
• Collect and analyze data, suggest improvements, and discuss recommendations with other departments and senior management.
• Ensure the availability and performance of IT services dedicated to the Japanese market, with oversight of regionally specific systems.
• Manage relationships with IT vendors and partners to maximize service quality and value.
• Coordinate with other departments and Japan-based staff on work-in-progress, ETAs, and system updates.
• Collaborate with development, programming, planning, and production teams to ensure expected product and feature delivery.
• Work closely with global technology leadership to align technology architecture and strategy, representing the needs of the Japanese market.
• Ensure compliance with regulations and policies required for operating a financial institution in Japan.
• Assess risks related to information assets within the system and their utilization.

Requirements:

• Fluency in both English and Japanese.
• Experience managing Systems Engineering, Application Development, or IT Services in the Forex, CFD, or Stocks industry.
• Basic knowledge of Trading Platforms, Latency Optimization, FIX Protocol, and Trading Technologies.
• Experience implementing and supporting PDCA cycles based on technical risk assessments.
• Strong analytical and problem-solving skills to identify root causes and implement preventive measures.
• Basic understanding of infrastructure, databases, and networking.
• Excellent written and verbal communication skills.

Preferred Qualifications:

• Experience in a management role.
• Experience managing IT hardware, software, and service vendors.
• Experience managing back-office and client-facing systems, including mobile, web, and desktop applications.
• Background in evaluating systems for information security and cybersecurity standards.
• Experience in managing network configurations and practical system operations.