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Senior Product Manager

Santiago

The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery. Senior Product Managers collaborate with stakeholders to understand the business drivers and and define the desired customer and business outcomes. Alongside product teams, they define and validate product features, prioritize work and measure the product's performance.

Job responsibilities

  • You will cultivate meaningful relationships with client stakeholders, bridging technical and business worlds while developing a deep understanding of a client's strategy, structure and business model.
  • Guide the overall product development lifecycle and continuously deliver undeniable value to our clients.
  • Define the go-to-market strategy in partnership with the client and plan for operational readiness to support the product.
  • Build a shared product vision and roadmap and continually guide the team throughout delivery.
  • Collaborate with the stakeholders and the product team to frame and run rapid experiments to test new business ideas.
  • Collaborate with client stakeholders to define key metrics of success and use data to inform your decisions.
  • Track industry trends and the competitive landscape, work alongside designer researchers to undertake formative research, perform data analysis and generate insights to inform the product strategy and target market segment.
  • Manage the product backlog and constantly evolve it based on user research, data and the latest changes in the market and business.
  • Ensure ongoing buy-in and support from stakeholders and bring in external research to validate.
  • Own the product backlog while constantly evolving and prioritizing it based on user research, data and the latest changes in the market and the business.

Job qualifications

Technical Skills

  • You have experience delivering successful products to market.
  • With support from your product team and stakeholders, you can shape a product vision and strategy, translating both into a roadmap with clear business and customer value-based measures of success.
  • You have experience in user research and an understanding of design methods and processes.
  • Passion and perseverance for creating best-in-class software products which deliver an outstanding customer experience.
  • Good understanding of agile software development practices.
  • You use customer data to understand user needs, product performance and value created for the customer.

Professional Skills

  • You enjoy collaborating with a multidisciplinary team to determine the best product-market fit, technical implementation and release schedule.
  • You have a bias for action and can break down complex problems into tangible steps that drive product development at speed.
  • You're analytical: you know that your product must provide tangible business value and can gather the right requirements and market data analysis to support your work.
  • But you're right-brained, too: you know the power of effective storytelling and can easily synthesize research insights into clear, impactful messaging.

Other things to know

Learning & Development

There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

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