Senior Business Analyst (Retail Domain)
What happens when you have fascinating clients with challenging problems on the one hand and passionate software developers looking to build future-focused solutions on the other? This in-between is where Business Analysts reside, acting as a bridge between the client and team. You will establish the outcomes software must achieve, assess how it will be used, and then generate bold ideas with our developers to create custom applications. You will work with clients across a variety of sectors and ensure the business-critical software solutions we develop deliver real business value every time.
As a Retail Business Analyst at ThoughtWorks, you’ll get to:
- Work with Retailers on their most challenging problems and be a part of a growing Retail practice
- Help in Business Development efforts, Identify and generate leads
- Assess product/business opportunities for existing and prospective clients and proactively help prepare engagement proposals that can help systematically convert them into valuable, feasible and usable products in support of the retailers business goals
- Build bespoke software using the latest technologies and tools
- Facilitate and lead workshops that generate ideas and content for solutions
- Think beyond software delivery and advise retailers on strategies in the retail space that satisfies user needs and achieves desired business outcomes
- ‘Bridge the divide’ between key groups involved in the product development lifecycle in ‘making things happen’ in support of the product/business vision
- Work in a dynamic, collaborative and non-hierarchical environment where talent is valued over job title or years of experience
- Be accountable for product/project releases on time through close collaboration with agile product development teams and the extended client organization when staffed as a billable role on client engagements
- Work collaboratively with clients and travel if required during project inception and delivery. We work almost exclusively on customer site providing a mix of delivery and consulting services, so you'll be flexible about project location, and willing to travel as part of your role.
Job qualifications
Technical skills
- You have a track record of delivering impactful software, ideally on a collaborative software delivery team
- You have deep business process understanding and operational experience in Retail, E-Commerce across core retail functional areas like Forecasting, Order Management, Merchandising & Assortment Planning, Pricing, Promotions, Mark-down management, Inventory Management, Supply Chain, Loyalty, Customer Experience, Analytics etc.
- You have attention to detail, a practical approach to the day-to-day work of story-writing and delivery and can draw a line directly from an overarching client strategy to your team's outcomes
- You enjoy unearthing the root cause(s) of a client's pain points, validating a business opportunity or problem and partnering to deliver a solution
- You are well versed with Agile, Lean and Continuous Delivery methodologies and love to mentor others
- You understand how businesses operate and have experience modeling business processes using a variety of tools and techniques to facilitate requirement elicitation sessions
- You have a genuine passion for quality software and know how to get from sketch to code
Professional skills
- You have a knack for prioritization, obtaining buy-in from stakeholders, and resolving conflicts as they arise
- You're resilient and flexible in ambiguous situations and enjoy solving problems from technical and business perspectives
- An interest in coaching others, sharing your experience and knowledge with teammates
Other things to know
Learning & Development
There is no one-size-fits-all career path at Thoughtworks: however you want to develop your career is entirely up to you. But we also balance autonomy with the strength of our cultivation culture. This means your career is supported by interactive tools, numerous development programs and teammates who want to help you grow. We see value in helping each other be our best and that extends to empowering our employees in their career journeys.
About Thoughtworks
Thoughtworks is a global technology consultancy that integrates strategy, design and engineering to drive digital innovation. For over 30 years, our clients have trusted our autonomous teams to build solutions that look past the obvious. Here, computer science grads come together with seasoned technologists, self-taught developers, midlife career changers and more to learn from and challenge each other. Career journeys flourish with the strength of our cultivation culture, which has won numerous awards around the world.
Join Thoughtworks and thrive. Together, our extra curiosity, innovation, passion and dedication overcomes ordinary.
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