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Lead Product Manager

Chicago, Illinois, USA

The most impactful digital products in the market today are the direct result of a seamless blend of business strategy, design and technology. Orchestrating this behind-the-scenes integration is a Product Manager, who prioritizes the customer experience from vision to execution and, together with their team, guides all workstreams toward a common vision and plan for delivery. Lead Product Managers are trusted advisors to senior stakeholders and are responsible for understanding their needs, driving commercial results and supporting them on their journey to providing more successful customer experiences.

Job responsibilities

  • You will cultivate meaningful relationships with client stakeholders, bridging technical and business worlds while developing a deep understanding of a client's strategy, structure and business model.
  • Drive the overall product development lifecycle and continuously deliver undeniable value to our clients.
  • Create the go-to-market strategy, ensuring operational readiness to support the product experience.
  • Through collaboration with your product team and client stakeholders, build a shared product vision and roadmap and execute on it.
  • Frame and run rapid experiments to test new business ideas.
  • You will define key metrics of success and use data to inform your decisions.
  • Track industry trends and the competitive landscape, undertake formative research, perform data analysis and generate insights to inform the product strategy and target market segment.
  • Own the product backlog while constantly evolving and prioritizing it based on user research, data and the latest changes in the market and the business.
  • Ensure ongoing buy-in and support from stakeholders and bring in external research to validate.
  • Contribute to the growth and impact of our evolving business by taking an active part in recruiting, community building, mentorship and driving best practices.

Job qualifications

  • You have a track record delivering successful products to market.
  • You can work both the portfolio and product level — defining and executing a strategy, and shaping a vision and translating it into a roadmap with clear business and customer value-based measures of success.
  • You have experience in user research and a deep understanding of design methods and processes.
  • Passion and perseverance for creating best-in-class software products which deliver an outstanding customer experience.
  • Good understanding of agile software development practices and product maintenance/support processes.
  • You enjoy leveraging data to improve one's understanding of user needs, product performance and value created for the customer.

Professional Skills 

  • You enjoy collaborating with a multidisciplinary team to determine the best product-market fit, technical implementation and release schedule.
  • You naturally cultivate effective collaboration between Thoughtworks and client teams by fostering open communication and advocating for shared outcomes.
  • You have a bias for action and can break down complex problems into tangible steps that drive product development at speed.
  • You provide thought leadership, leveraging your extensive expertise to advise stakeholders, facilitate workshops, coach product teams, introduce best practices, identify roadblocks and generate solutions for resolving them quickly.
  • You have a knack for prioritization, obtaining buy-in from stakeholders and resolving conflicts as they arise.
  • You're analytical; you know that your product must provide tangible business value and can gather the right requirements and market data analysis to support your work.
  • But you're right-brained, too; you know the power of effective storytelling and can easily synthesize research insights into clear, impactful messaging.
  • You have a bias for action, and can break down complex problems into tangible steps.
  • You enjoy motivating committed, smart people to do the best work of their careers.

Responsible Use of AI in Recruitment

At Thoughtworks, we use AI tools to support our recruitment team with administrative tasks such as drafting communications, scheduling interviews and writing job descriptions.

Crucially, our AI tools do not screen, assess, rank or make hiring decisions. Every application is reviewed by our team and all selection decisions are made exclusively by our interviewers and hiring managers.

We are committed to fairness and responsible AI. We actively manage our AI systems by testing, monitoring for biased outcomes and implementing mitigation measures. We hold our third-party vendors to these same high standards through a rigorous governance process. For additional information, please see our full Thoughtworks AI Policy for Recruitment.

EEO

Thoughtworks is an equal-opportunity employer. We are committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We prohibit discrimination and harassment of any kind and are dedicated to providing a work environment free from discrimination and harassment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, stermination, layoff, recall, transfer, leaves of absence, compensation, and training.

Thoughtworks is also an affirmative action employer of veterans and individuals with disabilities.

For additional information, please see the Thoughtworks, Inc. Equal Employment Opportunity & Affirmative Action Policy Statement.

US - Work Authorization

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment in the United States.

Accommodations

Thoughtworks is committed to providing reasonable accommodations to qualified applicants with disabilities or sincerely held religious beliefs, practices, or observances, in accordance with applicable law.

If you need a reasonable accommodation to complete any part of the application process, participate in interviews, or otherwise engage in the hiring process, you may request an accommodation by completing this form or speaking with your recruiter. Requests may be made at any stage of the application or interview process.

Once a request is received, Thoughtworks will engage in an interactive process with the applicant to determine an appropriate accommodation. Applicants are not required to disclose medical diagnoses or detailed personal information in order to request an accommodation. All accommodation requests will be handled in a timely, confidential, and respectful manner, consistent with applicable legal requirements.

Requesting an accommodation will not negatively affect your consideration for employment. Company prohibits retaliation against any applicant for requesting an accommodation or participating in the accommodation process. Accommodations made during the recruitment process are not a guarantee of future or continued accommodations once hired. If you are hired by Thoughtworks, and require an accommodation to perform the essential functions of your role, you may be asked to engage in our reasonable accommodation process.

Cancellations

As a technology consultancy, the projects we undertake are subject to change based on client needs and agreements. While we strive for consistency, please be aware that project scope or availability may shift, or projects may even be cancelled, during the recruitment and selection process, which is often outside of our direct control. Should the project related to this vacancy be significantly altered or cancelled, all impacted candidates will be promptly and duly informed of the change

About Thoughtworks

Thoughtworks is a dynamic and inclusive community of bright and supportive colleagues who are revolutionizing tech. As a leading technology consultancy, we’re pushing boundaries through our purposeful and impactful work. For 30+ years, we’ve delivered extraordinary impact together with our clients by helping them solve complex business problems with technology as the differentiator. Bring your brilliant expertise and commitment for continuous learning to Thoughtworks. Together, let’s be extraordinary.

#LI-Remote

Salary

Benefits: https://www.thoughtworks.com/en-us/careers/benefits

The annual salary range posted is subject to many factors and may vary depending on experience, geographic location, job responsibilities, performance, skills and/or training.

Salary

$130,000 - $220,000 USD

See here our AI policy.

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