Software Engineering Manager, Sustainability

Mexico City

Who We Are

Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network – even the ones they don’t own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues – before they impact end- user experiences.

ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco’s leading Networking, Security, Collaboration, and Observability portfolios.

What We Do

The Platform Engineering group maintains core functionality such as authentication, authorization, subscription management, alerting, auditing, third party integrations, data visualizations, and dashboards within the ThousandEyes SaaS product. The goal of the group is to provide these capabilities to Product teams so they can quickly and efficiently deliver value to our customers leveraging ThousandEyes for their network assurance needs every day.

What You’ll Do

You will report to the Senior Director overseeing the group and will be responsible for ensuring ThousandEyes’ Platform Engineering teams are consistently meeting the challenges they currently face and those they will encounter years into the future. You and your team will be a force multiplier within the group and raise the bar on quality, operational excellence and efficiency. This role will allow you to set a broad vision for how the group optimizes their approach to software development and continuously iterates to become a better organization.

Qualifications

  • Guided a team of 3 - 6 engineers, and have 2+ years of software engineering management experience
  • Provide strong technical vision for your team and ensure consistent delivery of objectives
  • Experience formulating a team's technical strategy and roadmap and partnering optimally with several other teams to execute shared goals
  • 5+ years of demonstrated ability building and supporting enterprise software products
  • Contribute to building products, and have optimally taken significant enhancements and features from inception to production
  • Understand how to balance tactical needs with strategic growth and quality-based initiatives that can span multiple quarters
  • Expertise communication skills and comfortable in technical conversations
  • Strong writing and documentation skills
  • Possess proven knowledge of Java, microservices, and build systems such as Gradle
  • Strong knowledge of CI/CD concepts and tools such as Jenkins
  • Strong knowledge of version control management tools like Git

Preferred Qualifications

  • Experience with Spring Framework

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