Quality Control Manager

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.

For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

Subsidiary: KIRA Services

Job Title: Quality Control Manager

Work Location: Guam

Labor Category: Full-Time | Exempt

About the Role 

The Quality Control Manager is responsible for overseeing and ensuring that all maintenance operations comply with customer, company, contractual, and regulatory quality standards. This position leads the Quality Control Program, drives continuous improvement initiatives, and serves as the primary point of contact for all quality-related matters to ensure contract compliance and operational excellence.

What You'll Be Doing

• Establish and maintain quality standards for maintenance operations based on contract requirements and customer specifications.
• Conduct scheduled and unscheduled inspections to verify compliance with quality standards throughout the organization.
• Review inspection findings, performance metrics, and maintenance data to evaluate operational effectiveness and identify opportunities for improvement.
• Maintain the technical data reference library and manage the identification, documentation, and reporting of technical data deficiencies.
• Prepare and present quality assurance reports summarizing inspection results, trends, corrective actions, and overall program performance to the customer and Project Manager.
• Administer and continuously improve the Contractor's Quality Control Plan to ensure compliance with contractual and regulatory requirements.
• Serve as the primary point of contact for all quality-related matters with the Contracting Officer (CO), Contracting Officer's Representative (COR), and other government stakeholders.
• Investigate customer complaints and quality deficiencies, implement corrective and preventive actions, monitor their effectiveness, and document results in accordance with contract requirements.
• Provide leadership and supervision to quality control personnel, ensuring daily activities are completed safely, efficiently, and in accordance with established standards.
• Collaborate with project leadership and operational teams to promote continuous process improvement and maintain a culture of quality.

What We're Looking For

• Minimum of 5 years of combined experience serving in one or more of the following roles on construction or maintenance projects of similar size, scope, and complexity:
  • Superintendent
  • Quality Control Manager
  • Project Manager
  • Project Engineer
• Minimum of 5 years of direct experience serving as a Quality Control Manager on comparable government or commercial contracts.
• Current Certified Manager of Quality/Organizational Excellence (CMQ/OE) certification is highly preferred.
• Successful completion of the Construction Quality Management (CQM) for Contractors course with a current, valid certificate.
• Working knowledge of USACE EM 385-1-1, including hazard identification, safety compliance, and quality management requirements.
• Bachelor's degree in Engineering, Construction Management, Business, or a related field preferred.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook); experience using computerized maintenance management systems (CMMS), such as Maximo, is preferred.
• Must possess and maintain a valid driver's license with a satisfactory driving record in accordance with company policy.

Why Us?

At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.

We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Join us and be part of a team where your work matters.

Benefits

We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: 

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• Paid Leave 
• 401(k) Retirement Plan 
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars

For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.

Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.

Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.