Operations Supervisor

At Tlingit Haida Tribal Business Corporation (THTBC), your work goes beyond the job description—it becomes part of a purpose-driven legacy. Our continuous commitment to growth directly contributes to the strength, resilience, and future of the communities we serve. Every milestone we achieve helps fund programs, expand services, and create lasting value for the Tribe, making each success a shared one.

For more than 35 years THTBC and its subsidiaries have delivered mission-critical services to federal clients globally. From logistics and information technology to cybersecurity and facilities operations, we are united by a single purpose: to generate meaningful economic opportunity and sustainable growth for the Tlingit & Haida Tribes of Alaska.

Together We Grow – One Mission, One Team – With a Commitment to Serve

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Subsidiary: KIRA Services

Job Title: Operations Supervisor

Work Location: Dededo, Guam

Labor Category: Full-Time | Exempt

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About the Role 

The Operations Supervisor will oversee daily facilities maintenance operations at Marine Corps Base Camp Blaz and its annexes in Guam. This role is responsible for supervising maintenance personnel, coordinating service calls, managing preventive maintenance programs, and ensuring facilities and equipment are maintained in accordance with contract requirements, safety standards, and customer expectations.

Working closely with the Project Manager, the Operations Supervisor will ensure maintenance activities are completed safely, efficiently, and on schedule.

 

What You'll Be Doing

• Oversee daily maintenance activities, schedules, and work assignments for all team members.

• Supervise and lead HVAC, plumbing, electrical, and other maintenance technicians.

• Assign tasks, monitor performance, and provide training, coaching, and mentorship.

• Coordinate daily maintenance activities, including routine inspections, service calls, and preventive maintenance.

• Prioritize and schedule work assignments based on urgency and operational requirements.

• Develop, implement, and monitor preventive maintenance plans, making adjustments as needed.

• Ensure maintenance work is completed safely, meets established quality standards, and complies with applicable regulations and contract requirements.

• Collaborate with technicians to troubleshoot and resolve complex maintenance issues.

• Maintain an inventory of necessary parts and supplies and ensure maintenance tools and equipment are properly maintained and functioning.

• Conduct inspections of completed work to identify deficiencies and implement corrective actions as needed.

• Provide regular updates to the Project Manager on maintenance activities, progress, challenges, and resource needs.

• Maintain accurate maintenance logs, work orders, safety reports, training records, and other required documentation.

• Evaluate and recommend tools, equipment, and materials needed to support maintenance operations.

• Facilitate communication between technicians, management, customers, and other stakeholders.

• Ensure personnel adhere to company policies, procedures, safety regulations, and required training standards.

• Establish performance goals and deadlines aligned with company objectives, contract requirements, and customer expectations.

 

What We're Looking For

• Bachelor's degree in engineering, facilities management, or a related field preferred; equivalent experience will be considered.

• Minimum of five (5) years of experience managing or supervising maintenance operations in a military or government facility setting.

• Strong knowledge of HVAC, plumbing, and electrical systems, including applicable codes and regulations.

• HVAC, plumbing, or electrical trade certifications strongly preferred.

• Knowledge of safety regulations, occupational hazards, and best practices in maintenance operations.

• Ability to identify and resolve problems, establish priorities, and achieve desired outcomes.

• Must maintain all licenses and credentials required for the position.

• Strong computer skills, including experience entering and maintaining data in a work management system (e.g., Maximo).

• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Project.

• Effective written and verbal communication skills in English, including the ability to read and understand signs, signals, technical documentation, and operating instructions.

• Strong organizational, time management, and analytical skills, with the ability to manage multiple priorities and meet deadlines.

• Ability to work independently and collaboratively in a team environment and adapt to changing assignments and operational requirements.

• Strong customer service and interpersonal skills.

• Must be able to obtain and maintain the access credentials required to work at the government installation.

• Must be available for on-call duties and able to report to work within the required timeframe when notified.

• Must possess and maintain a valid state driver's license and a safe driving record in accordance with company policy.

 

Physical Demands & Work Environment

• Physical requirements include, but are not limited to, the ability to lift up to 50 pounds and perform activities such as pushing, pulling, carrying, stooping, bending, squatting, and reaching for extended periods.

• Must be able to work on-call, alternate, and extended shifts, including weekends and holidays, as necessary to meet mission requirements.

• Work may be performed indoors or outdoors in varying weather conditions. Must be able to work in confined spaces, at heights, and around various hazards while using appropriate personal protective equipment (PPE).

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Why Us?

At Tlingit Haida Tribal Business Corporation (THTBC), our work goes beyond delivering exceptional services—we are driven by a mission to create meaningful impact. When you join our team, you become part of an organization that values purpose, performance, and people.

We offer the opportunity to work in dynamic, fast-paced environments where your contributions directly impact mission success. Our teams are built on collaboration, accountability, and a commitment to excellence, ensuring you are supported while being challenged to grow.

Join us and be part of a team where your work matters.

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Benefits

We offer a comprehensive and flexible benefits package designed to support your health, well-being, and financial security. Benefits include: 

• Medical, Dental, and Vision coverage
• TRICARE Supplemental
• Critical Illness insurance
• Company-Paid Life and Short-Term Disability insurance
• Optional Long-Term Disability
• Paid Leave 
• 401(k) Retirement Plan 
• Identity Theft Protection
• Employee Discounts
• Wellness Seminars

For union represented positions, benefits and leave are provided in accordance with the applicable Collective Bargaining Agreement.

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Pre-Employment Screening: All candidates must successfully complete pre-employment screening, which may include a criminal background check, motor vehicle record review, and 5-panel drug screening, in accordance with company policy and applicable laws.

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Equal Employment Opportunity: We are proud to be an equal opportunity employer and are committed to full compliance with all applicable federal, state, and local employment laws. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, gender identity or expression, age, marital status, sexual orientation, veteran status, disability, pregnancy, parental status, or any other status protected by applicable law.

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Reasonable Accommodation: If you have a disability or medical condition and require a reasonable accommodation at any stage of the hiring process, please notify the designated recruiter so we can provide appropriate assistance.