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Federal Technical Architect - Public Sector Solutions (PSS/OmniStudio)

United States

THUNDER | JOB DESCRIPTION

Federal Technical Architect - Public Sector Solutions/OmniStudio

Employment Type: Full Time

Location: Hybrid (US-based, strong preference for DC Metro Area). In-person expectations include visits with customers, Salesforce offices, and to Thunder offices in Tysons Corner, VA.

Role Summary

The Federal PSS Technical Architect is a hands-on technical leader responsible for the comprehensive design, development, and governance of high-impact digital transformation solutions utilizing the Salesforce Public Sector Solutions (PSS) and OmniStudio platforms within the Federal government.

This role provides expert architectural oversight to ensure solutions are highly scalable, secure, performant, and compliant with all Federal mandates (including security, data, and accessibility standards). The Technical Architect sets technical standards, identifies and mitigates risks, mentors the development team, and serves as the ultimate owner of the technical quality and successful deployment of the solution.

Responsibilities

  • Translate highly complex Federal business and policy requirements into clear, executable technical designs and user stories for the development team.
  • Lead the end-to-end technical design and implementation strategy for large-scale PSS and OmniStudio projects, ensuring alignment with Federal enterprise architecture and mission objectives.
  • Serve as the principal technical liaison between the development team, client stakeholders, and other cross-functional technical teams (e.g., enterprise architects, security specialists).
  • Define standards and best practices for the use of OmniStudio components (OmniScripts, FlexCards, DataRaptors, Integration Procedures) and PSS common components (e.g., Business Rules Engine, DocGen, Action Plans, Dynamic Assessments).
  • Design secure, scalable integration architectures between Salesforce Government Cloud, OmniStudio, and mandated Federal external systems using protocols such as REST/SOAP, OAuth, SAML, and PKI, adhering to standards like NIEM and XML/JSON schemas.
  • Proactively identify, analyze, and mitigate technical risks, limitations, and potential performance bottlenecks inherent in complex Federal PSS/OmniStudio implementations.
  • Provide technical direction and oversight to a team of OmniStudio Developers, conducting rigorous code reviews and promoting sound development practices, reusability, and security-by-design.
  • Define and enforce technical quality standards, focusing on high-volume scalability, optimized performance, maintainability, and minimizing technical debt.
  • Own the CI/CD strategy for OmniStudio and PSS components, ensuring secure, automated deployment pipelines that meet stringent Federal DevSecOps and change management requirements.
  • Ensure all developed solutions meet WCAG 2.1 AA and Section 508 accessibility standards and all relevant Federal security mandates (e.g., FISMA, FedRAMP).

Qualifications

  • 6-8+ years of professional Salesforce development/configuration experience
  • 2-4+ years of experience serving as a Technical Architect with end-to-end ownership of a major Salesforce or OmniStudio implementation
  • 4+ years of experience specifically on Federal or Public Sector integration programs or projects, with deep knowledge of Public Sector Solutions (PSS) and OmniStudio
  • Expert-level knowledge of architectural patterns, data modeling, performance tuning, and security best practices within the Salesforce platform.
  • Proven ability to lead and mentor development teams, conduct quality code reviews, and establish technical standards.
  • Deep practical experience with version control (Git) and defining CI/CD/DevSecOps strategies in a regulated, secure environment.
  • Experience or strong understanding of the compliance requirements and delivery environments of Federal or Public Sector clients, working with Agile delivery frameworks such as Scrum or SAFe.
  • Certifications:
    • Salesforce Certified Application Architect AND System Architect (required)
    • Salesforce OmniStudio Consultant (preferred)
    • Salesforce Certified OmniStudio Developer (preferred)
    • COMPTIA Security+ will be due in Feb 2026 (required)
  • Must be a U.S. Citizen (required).
  • Willingness to attain a U.S. Security Clearance (e.g., Public Trust, Secret) as required by specific projects. Current clearance is not required to apply.
  • Bachelor’s degree in Computer Science, Engineering, or a related technical field is required; advanced degree preferred.

Why Thunder? Because You Deserve More Than Just a Job.

  • A Culture of Builders – We’re a remote-first, global team of curious, collaborative problem-solvers. You’ll have the opportunity to refine processes, solve challenges, and help shape the future of Salesforce and Amazon consulting. If you’re excited to build, innovate, and grow, you’ll fit right in.
  • Forge Your Own Path – At Thunder, you’re not just filling a role—you’re shaping it. Whether it’s jumping into presales, refining our methodology, or building something entirely new, the opportunity to innovate is yours to take.

Perks In Store for You:

  • Comprehensive Benefits with Sequoia – Medical, Dental, Vision, and Employer-Paid Life/Disability Insurance to keep you and your loved ones covered.
  • Ownership & Impact – Stock options in a fast-moving, high-growth company. Every employee plays a part in what we’re building. Come make your mark!
  • Level Up Your Career – Real opportunities to grow your Salesforce and Amazon expertise through mentorship, certifications, and hands-on experience with cutting-edge technology.
  • Work from anywhere (well, almost 😉) - Enjoy the freedom of remote work, flexible PTO (with a 2-week minimum!), and generous leave policies - because the best work happens where you’re happiest.
  • People-First Flexibility – We’re always listening, evolving, and adapting. Your feedback helps shape our policies, ensuring you can thrive - professionally and personally.

Research shows that women and people from underrepresented groups often apply to jobs only if they meet 100% of the qualifications. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If most of this job description describes you, then we encourage you to please apply for this role. Thunder is proud to be an Equal Opportunity employer, and is deeply committed to building and supporting our diverse team through inclusive, equitable hiring practices.

Thunder does not accept unsolicited resumes from recruitment agencies. All resumes submitted by recruitment agencies to any employee via email, the Internet (including LinkedIn), or directly without a fully-executed search agreement will be deemed the sole property of Thunder, and no fee will be paid in the event the candidate is hired.

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