Partnerships Manager

ABOUT TIDE

At Tide, we are building a business management  platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2,000 employees.

Tide is rapidly growing, expanding into new products and markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

ABOUT THE TEAM

The Tide Partnerships team, positioned within the Member Accession Marketing team, plays a crucial role in Tide’s overall marketing strategy by driving new member acquisitions through the establishment and nurturing of strategic partnerships.

ABOUT THE ROLE

We’re looking for a dynamic, data-driven, and commercially-minded Partnerships Manager to manage and scale partnerships that fuel Tide’s growth in the UK. You’ll work cross-functionally, build strong external relationships, and use data to refine strategies that drive measurable business outcomes. What you will be doing:

• Identify, negotiate, and onboard new partnership opportunities to drive SME acquisition and revenue.
• Develop and execute partnership strategies aligned with Tide’s growth objectives in the UK.
• Manage the full lifecycle of partner relationships - from business development through to campaign execution and optimisation.
• Collaborate cross-functionally with Marketing, Product, Risk, Compliance, Data, and Design teams to ensure partnerships are effectively integrated and scalable.
• Analyse performance metrics and market trends to optimise partnerships and guide decision-making.
• Own campaign delivery with partners: coordinate execution, measure performance, and report on results.
• Maintain partner documentation, due diligence records, and ensure governance and compliance with internal policies.
• Provide partner support and work with internal teams to troubleshoot or escalate issues as needed.
• Build meaningful relationships — be the go-to person for our partners, supporting them and making sure we deliver real value on both sides.
• Stay curious about the market — keep up with industry trends and competitor moves to spot new opportunities and keep Tide ahead of the curve.
• Provide ad-hoc administrative and operational support to the wider Partnerships team & inline with team requirements as required.
• Provide ad-hoc support to partners and partner initiatives as required.

WHAT WE ARE LOOKING FOR

• Experience in partnerships, business development, or B2B account management - preferably within fintech, tech, or a fast-scaling startup.
• Proven ability to build and manage commercial relationships with external partners.
• Strong communication and English language skills with the ability to influence stakeholders at all levels.
• Experience using tools like Looker, Excel/GSheets to analyse data and performance tracking.
• A strong commercial mindset with the ability to spot and act on revenue growth opportunities.
• Comfortable managing multiple priorities in a fast-paced environment with minimal supervision where agility and adaptability are key to success.
• A strategic thinker with a hands-on approach to execution.
• An understanding of the UK SME ecosystem.
• Familiarity with legal and compliance aspects of partner onboarding.
• Proactive, organised, self-motivated, and highly collaborative, with the ability to manage your workload while aligning to Tide’s broader goals.
• Passionate about supporting small businesses and Tide’s mission.

WHAT YOU WILL GET IN RETURN

• 24 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform 
• Snacks, light food, drinks in the office
• WFH equipment allowance

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.