Senior Product Manager - Partner Credit Services

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly
• Over $200 million raised in funding
• Over 2500 Tideans globally - we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India

About the team

Tide is seeking an exceptional Product Manager to join our team in the Partner Credit Services speedboat. Partner Credit Services covers the partner credit products to enable members to get access to funding and grow their businesses. In this role, you get to work with the team building a world class credit marketplace experience and solve important problems for micro, small & medium enterprises. We want someone who is excited to join a rapidly growing scale up and contribute in building a cross-border credit experience that can scale across markets.

About the role

Tide is hiring a Senior Product Manager for the Partner Credit Services team to drive a customer-first credit experience through scalable, efficient, and impactful solutions.

In this role, you will:

• Own the strategy and roadmap end-to-end, aligning closely with Tide’s customer needs and broader business goals.
• Take full accountability for outcomes, partnering with senior leadership, engineering, design, and other cross-functional teams to deliver high-impact solutions at speed.
• Align global stakeholders and bring clarity through effective planning, prioritization, and proactive management of dependencies.
• Own the full product lifecycle, from discovery and design to implementation, go-to-market, and post-launch iterations.
• Define success through clear metrics and frameworks, using both qualitative and quantitative insights to guide decisions.
• Relentlessly advocate for the customer while continuously improving the product experience.
• Stay informed on market trends, customer feedback, and competitive insights to shape future opportunities.

What We're Looking For

We’re seeking a strategic product leader with strong ownership, an execution-first mindset, and a passion for building high-impact products.

You’ll thrive in this role if you have:

 

• You have at least 4+ years of experience within product management and have deep exposure to the full product lifecycle
• Strong customer empathy, with experience building for underserved or complex customer segments.
• A proactive problem-solving mindset, with the ability to define hypotheses, work with data, build clear roadmaps, and align execution with business goals and priorities.
• A history of launching products with measurable business and customer impact alongside excellent communication and stakeholder management skills.
• Comfort with ambiguity and a drive to bring structure, clarity, and momentum in fast-paced environments.
• Strong commercial acumen and a solid understanding of unit economics and how they shape credit product strategies.
• Bonus, if you have some experience working in startups or scale-ups, building global Credit products, and/or FinTech

What You'll Get in Return:

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget 
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options

 

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

 

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.