Security Operations Incident Responder

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.6 million members globally across the UK, India, Germany and France. Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to help SMEs save both time and money.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.6 million members: 800,000 UK and 800,000 in India and growing rapidly
• Over $200 million raised in funding
• Over 2500 Tideans globally - we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, India

ABOUT THE TEAM

The Tide Security Engineering team is made up of three core areas:

• Product Security consists of application and cloud security experts. Their mission is to protect the products we build, covering everything from secure design reviews to threat modelling and penetration testing, ensuring security is embedded from the ground up.
• Threat Detection & Response (this role!) focuses on protecting the company by building a robust detection and automation platform. We’re proactive in our defence, constantly hacking ourselves to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape.
• Identity is responsible for managing Tide's staff identity platform, ensuring that access to systems and infrastructure is secure, seamless, and aligned with modern security practices. The team uses strategies like zero trust, multi-factor authentication, and granular role-based access controls to safeguard our internal operations.

While the Detection Engineers focus on building the platform, this role focuses on the operational defence of the company.

We’re proactive in our defence, constantly looking to improve our security posture and staying ahead of emerging threats. Our goal is to make Tide resilient against the ever-evolving threat landscape.

While each area of Security Engineering has its own focus, collaboration is key - it's why we share the same Slack channel and hold our standups together as one cohesive team, ensuring alignment and seamless communication across all security functions.

What we’re looking for:

As a Security Operations Incident Responder at Tide, you’ll join an ambitious team of highly motivated, talented Tideans who love to collaborate and are driven by helping people achieve their business ambitions. We live and breathe our values, which are to put our members first, work as one team and be data-driven; as part of our team, they’ll matter to you too.

You will help take our security processes to the next level . As Tide scales, this role is crucial to ensuring we can detect, investigate, and respond to threats effectively . You will work closely with wider Tide teams to lead on security incidents at Tide, if understanding the technical depths of an incident and helping to resolve the incident end to end appeal this is the role for you.

In addition to incident management and response, you’ll closely collaborate with our Automation & Detection Engineers to provide feedback on detection logic and with our MSSP to remediate issues.

As a Security Operations Incident Responder you’ll be:

• Leading the investigation and management of security incidents across our environment.
• Acting as the primary handler for security incidents, driving them from detection through to containment, eradication, and recovery.
• Conducting root cause analysis to understand the scope and impact of security events.
• Collaborating with Security Engineering, IT Operations, and Application Owners to define and tune detection rules based on real-world observations.
• Supporting the incident response process by utilising the tooling built by the automation team to operate at high speed and scale.
• Identifying gaps in our detection capabilities and recommending improvements to the Threat Detection & Response strategy.
• Creating robust documentation for incident playbooks and post-incident reviews.
• Acting as a subject matter expert on threat vectors and attack techniques, mentoring other engineers, and championing best practices.
• Participating in an on-call rotation for out of hours incidents.

What makes you a great fit:

• 4+ years of hands-on experience in Security Operations (SOC) or Incident Response roles.
• Strong scripting or coding capability in languages such as Python, Go, or PowerShell to support investigations, automation, and data parsing.
• Proven ability to analyse data from SaaS security platforms and endpoints, including CASB, EDR, and MDM solutions.
• Solid understanding of security operations workflows and incident response processes.
• Practical experience working with SIEM platforms and query languages such as Splunk, Microsoft Sentinel, and Google SecOps.
• A hands-on, solution-oriented mindset with the ability to take ownership and drive initiatives through to completion.
• Comfort thriving in a dynamic, fast-growing startup environment where priorities evolve quickly.

What will you a get in return:

• Remote first
• 25 days of paid annual leave
• 3 paid days off for volunteering or L&D activities
• Private Health Insurance
• Mental Health Support Platform
• FitPass
• Family and friendly leave (according to statutory)
• Personal L&D budget
• Share Options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

 

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

 

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.