Workplace Experience Manager

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,500 Tideans globally - we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE ROLE

This is a high-impact, strategic manager role within the People & Culture team, accountable for Delhi office, hybrid, and remote. You will take care of overall Workplace Operations at Delhi & Gurgaon offices- Office cleanliness, Security, Vendor management, Budget management, Pantry snacks, onboarding formalities, indoor plants, office stationery, minor office repairs and Event Management. 

What You’ll Be Doing:

• Admin & Facility Executive is overall responsible for the performance of the cleaning operations at the site. 
• Make sure cleanliness with highest standards and maintain the same in the office.
• Maintain all Standard Registers: Material Movement, Vendor Visitor, and Courier inward & outward. 
• Make sure every employee/new joiners/visitors are using a valid id card and accessing while entering into the office premises by access card or visitor entry in the register including the building maintenance team. 
• Maintaining entire office physical & electronic security operations.
• Organizing fire mock drill with support of ERT Committee.
• New joiner/Exit Employee formalities. 
• Monitoring minor office repairs & maintenance
• Work cross function teams like HR, IT, Legal & Finance team.
• Ensure employees onboarding and exit formalities.
• Coordination with vendors to get the best comparative quotes and quality check of the materials. 
• Vendor coordination for any minor repairs in the office like Coffee/Water Dispenser, Refrigerators, Microwave Oven, UPS, AC’s etc.
• Validation & checking of vendor invoices/bills and also their services.
• Inventory Management – New joiner welcome kit Materials, Stationery, Coffee Vending, Medicines for First Aid Box, Pantry Materials & Cutleries. 
• Timely General & Surprise Audit of Stores with respect to stock report. 
• Pantry upkeep all the time with respect to Tables, Plates, Spoons, Micro woven, Water dispenser, Floor, Tables, Chairs, Refrigerator, Dustbins, Coffee vending machine are clean & usable condition.
• Snacks & weekly lunch arrangements in the pantry for employees & prepare weekly reports. 
• Make sure the pantry cleanliness is maintained with the highest standard, the vending machines are operational & all the required supplies are maintained.
• Need to plan, organise, budget & implement company’s events in office or outside office.
• Handling office events & parties with coordination of the HR team.
• Identifying correct vendors to organise any bigger event.

WHAT WE ARE LOOKING FOR

• We are looking for a Workplace Manager who is enthusiastic, self-motivated and people-oriented with 7+ years of office management experience,  who loves multi-tasking and collaborating. You know how to ensure a smooth day-to-day office operation and are able to work with vendors and budgets confidently. Additionally, You have a positive mindset and are always looking to bring a smile to people’s faces and drive employee engagement organising events and other initiatives.
• You have the flexibility and the intuition to react with appropriate urgency to emerging situations and are able to complete multiple high-priority tasks efficiently. You’re excited by the challenge of hybrid workspaces and are ready to put forward innovative solutions to allow our in-office and remote Tideans to thrive. You can’t wait to impact a rapidly scaling company!
• Minimum Qualification: Graduate.
• Candidates should have good command of the English language (both writing & speaking).

WHAT YOU’LL GET IN RETURN

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stock Options

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.