People QA Analyst Intern

ABOUT TIDE

At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.

Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,500 Tideans globally - we’re diversity champions!
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.

ABOUT THE TEAM:

The People QA team plays a critical role in ensuring the quality, consistency, and integrity of our people processes and data. Acting as a bridge between People Operations, systems, and stakeholders, the team focuses on auditing workflows, identifying gaps, and driving continuous improvement. 

Through a detail-oriented and analytical approach, People QA helps enhance employee experience, ensure compliance, and support scalable, high-quality people practices across the organization.

ABOUT THE ROLE: 

We are looking for a flexible People QA Analyst Intern who is self motivated and eager to kickstart a career in HR, bringing a solution-oriented approach to their work and demonstrating a commitment to continuous learning and improvement.

You will play a critical role in ensuring that our people, processes and systems meet the highest standards of quality, accuracy, and functionality, helping to ensure that HR processes run smoothly and efficiently.

As People QA Analyst Intern you will;

• Spot patterns, inconsistencies, or gaps in data and highlight them proactively.
• Collaborate with People and Culture teams globally and assist in developing and maintaining effective QA programs, ensuring HR systems, policies, and procedures meet high standards.
• Assist in developing and maintaining quality control procedures for HR processes, including but not limited to recruitment, onboarding, performance management, and employee relations.
• Research best practices and suggest ideas to improve People processes and employee experience.
• Assist in audits and reviews of HR processes to ensure compliance with legal and regulatory requirements.
• Support documentation and improvement of existing HR workflows and SOPs.
• Work closely with the People team to turn insights into actionable recommendations.
• Validate and sense-check AI-generated reports to ensure they are realistic, accurate, and useful.

WHAT WE ARE LOOKING FOR: 

• A strong sense of curiosity and willingness to dig into data and ask questions.
• Good attention to detail and structured thinking.
• Comfort working with Excel / Google Sheets (basic analysis, sorting, filtering, etc.)
• Ability to connect data with real-world scenarios (not just numbers, but “what it means”).
• Good written and verbal communication skills.
• Interest in HR, people analytics, or operations.
• Ability to handle sensitive information responsibly.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives. 

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.