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Admissions Representative

4535 E. Princess Anne Road Norfolk, VA 23502

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.  

About Us – Big Changes, Better Benefits – Join us!  

At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals.

Position Purpose   

The Admissions Representative is responsible for enrolling students who meet the admissions criteria and can benefit from the academic programs offered. This role requires maintaining high enrollment standards and leading by example in personal performance and productivity. 

Key Duties   

  • Evaluate and enroll qualified prospective students for academic programs.
  • Conduct outreach via calls, emails, and meetings to promote enrollment and assist applicants.
  • Achieve high student start rates by leading in personal production and meeting enrollment targets.
  • Collaborate with other departments and participate in recruitment events to enhance outreach and support new students.

This position ensures that the admissions process effectively attracts qualified students, aligning with organizational goals and contributing to the institution's overall success. 

Job Responsibilities   

  • Attract qualified students who will benefit from the school’s programs while refraining from involvement in admissions testing or decisions.
  • Manage inquiries throughout the admissions process, including calls, appointments, interviews, applications, and follow-up for orientation and enrollment.
  • Update CampusNexus with all inquiry-related activities, ensuring accurate record-keeping and documenting interactions in the Contact History.
  • Provide exceptional customer service through timely communication, generating new inquiries via networking and referrals, and addressing routine and complex issues.
  • Enhance recruitment strategies creatively and maintain a flexible schedule to attend events like career fairs.
  • Complete the Admissions Blue Folder according to the Student File checklist, ensuring all required documents are tracked and scanned in CampusNexus.
  • Report daily recruitment activities to the Campus Director of Admissions, attend meetings, and collaborate on media plans to prepare for inquiry flow.
  • Adhere to Admissions Policies and Procedures, regulatory guidelines, and be available for flexible hours, including evenings and weekends as needed.
  • Perform additional tasks as assigned by the Director of Admissions.

Required Qualifications  

  • High School Diploma or GED, or equivalent on-the-job experience.
  • Excellent interpersonal and written communication skills, with the ability to engage and connect with diverse individuals.
  • Strong multi-tasking and time management abilities to effectively prioritize tasks and meet deadlines in a fast-paced environment.
  • Results-oriented, quick-thinking, and organized approach to problem-solving and achieving goals.
  • Proven experience in sales or customer service, demonstrating the ability to build relationships and close opportunities.
  • Proficient in computer applications, including Microsoft Word, Excel, and Outlook, with a willingness to learn new software as needed.
  • Ability and willingness to work evenings and weekends as required to fulfill job responsibilities and support recruitment efforts.

Preferred Qualifications  

  • Associate’s degree in a relevant field
  • Minimum of one year of admissions or related experience, demonstrating a solid understanding of the enrollment process.
  • Previous experience working in a campus setting, with a strong familiarity with student services and academic programs.
  • Hands-on experience with CampusNexus or similar student information systems, showcasing the ability to navigate and utilize technology effectively in the admissions process.

Work Schedule 

Please note, on occasion, work hours may be subject to change based on business needs, and flexibility in scheduling may be required.
  • Monday to Thursday: 2 days per week from 10AM - 7PM and 2 days per week from 9AM - 6PM
  • Friday 8AM - 5PM
  • One Saturday per month 9:00 AM to 1:00 PM (for a total of 40 hours/week)

Work Environment

At Tidewater Tech Trades, you'll work in a modern, supportive environment dedicated to top-notch education. Our campus offers a professional yet engaging setting for both staff and students.  

Our team thrives on collaboration and innovation. We value teamwork, continuous learning, and a strong sense of community. You'll have the opportunity to make a real impact on our students' success while enjoying the dynamic lifestyle the city offers.  

What We Offer

The compensation for this position ranges from $19.00 to $25.00/hour based on experience, qualifications, and other relevant factors. In addition to a competitive base salary, we offer a comprehensive benefits package, including:   

  • 401(k) and Matching: Secure your future with our competitive retirement savings plan.  
  • Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.  
  • Life Insurance: Peace of mind with life insurance options.  
  • Parental Leave: Support for new parents during important life transitions.  
  • Paid Time Off: Recharge with paid time off to promote work-life balance.  
  • Employee Assistance Program: Access to resources for personal and professional support.  
  • Tuition Reimbursement: Invest in your future with financial support for further education.  

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.

 

TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

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