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Campus Admissions Coordinator

Norfolk, VA

Training Tomorrow's Techniciansto Become Skilled, Employable and Essential.  

About Us – Big Changes, Better Benefits – Join us!  

At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals.

Position Purpose

The Campus Admissions Coordinator is responsible for providing a bridge of customer service for all potential students throughout the admissions process. Campus Admissions Coordinators (CAC) follow up with new enrollments via email, phone calls, or in-person consultations. In addition, the CAC provides administrative support to the Director of Admissions (DOA) and the admissions team by assisting with the admissions application process and Blue Folder requirements. The goal of this position is to enhance student satisfaction, jumpstart the funding process, and increase show rates for each class start.

Key Duties

  • Support student enrollment through personalized outreach and serve as a bridge between students and campus departments.
  • Enhance student preparedness and increase show rates by assisting with funding understanding, scheduling, and orientation readiness.
  • Provide administrative support by completing Admissions Blue Folders, maintaining compliance documents, and updating tracking spreadsheets.
  • Coordinate with cross-functional departments such as Financial Aid, Career Services, and Student Services to ensure a smooth enrollment process.
  • Manage admissions events, maintain communication tools like bulletin boards, and participate in regular team meetings to support enrollment goals.

Job Responsibilities

  • Work closely with all members of the Admissions Department to bridge the admissions process with the student’s financial, practical, and personal situation to prepare them for enrollment.
  • Assist enrollees in understanding funding sources and how to access application materials for those sources.
  • Provide added customer service to dependent students through parent contact.
  • Work directly with enrollees to prepare for orientation and successful attendance, helping them overcome scheduling or logistical challenges.
  • Contribute general information and updates to the Contact History in CampusVue for all prospective students involved in a financial briefing.
  • Determine the return timeline for potential students for secondary campus visits, including appointments with Financial Aid, Career Services, Student Services, and Orientation.
  • Communicate with the assigned Admissions Representative to schedule follow-up appointments.
  • Serve as a central point of customer service and liaison between applicants and all campus departments.
  • Partner with Student Services to help students overcome obstacles that may prevent them from starting class.
  • Attend weekly Stitch-In and Census meetings with relevant staff.
  • Regularly follow up with each enrolled student to help forecast appropriate class start numbers.
  • Consistently update and distribute the Progression Spreadsheet to all required personnel with the most current student status information.
  • Coordinate admissions events with all appropriate campus staff.
  • Maintain and update admissions bulletin boards throughout the campus.
  • Complete the Admissions Blue Folder and CampusVue Audit form for all enrolled students to ensure compliance and consistency.
  • Perform any other duties as assigned by the Director of Admissions.

Preferred Qualifications

  • Associate’s degree in a relevant field
  • Previous experience in admissions, student services, or a related customer service role, demonstrating an understanding of the student enrollment process
  • Experience working in a campus setting or education environment, with familiarity in cross-departmental collaboration (e.g., Financial Aid, Student Services)
  • Hands-on experience with CampusNexus or similar student information systems, with the ability to accurately track and update student records
  • Proven ability to support students through the onboarding process, including orientation preparation and resource coordination

What We Offer

The compensation for this position ranges up to $26.00 per hour, based on experience, qualifications, and other relevant factors. In addition to a competitive base salary, we offer a comprehensive benefits package, including:   

  • 401(k) and Matching: Secure your future with our competitive retirement savings plan.  
  • Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.  
  • Life Insurance: Peace of mind with life insurance options.  
  • Parental Leave: Support for new parents during important life transitions.  
  • Paid Time Off: Recharge with paid time off to promote work-life balance.  
  • Employee Assistance Program: Access to resources for personal and professional support.  
  • Tuition Reimbursement: Invest in your future with financial support for further education.  

We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.

#LI-Onsite

 

TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

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