Job Application for Career Success Coordinator at Tidewater Tech

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Training Tomorrow's Technicians to Become Skilled, Employable and Essential. 

About Us – Big Changes, Better Benefits – Join us!

At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Founded in 1969, our institution is steeped in a tradition of career education and workforce development. As a leading educational provider in the trade industry, our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. With high academic standards and hands-on training, we create a learning environment that supports student success. At Tidewater Tech, we’re dedicated to shaping the next generation of skilled professionals.

Location: Tidewater Tech Little Creek

2331 E Little Creek Rd, Norfolk, VA 23518

Schedule: Monday-Thursday 9am-6pm Friday 8:30am-4:30pm

Compensation: up to $26.50/hour

Are you passionate about student advocacy and career development? Do you enjoy building strong relationships with employers and students alike?

About the Role

The Career Success Coordinator helps students successfully transition from enrollment to graduation and into meaningful employment. This position supports students throughout the full student lifecycle by proactively driving certification completion, career readiness, and placement preparation.

As a Career Success Coordinator, you will engage students early to build strong and consistent relationships, supporting them through certification and placement.

Key Responsibilities

Performance & Accountability

Actively manage a student caseload and meet defined performance metrics, which may include:

Retention and persistence

Certification readiness and attainment

Graduation progression

Career readiness and placement-related leading indicators

Contribute to a performance-driven culture focused on measurable student outcomes

Student Engagement & Advocacy

Serve as a consistent point of contact and career readiness advocate for assigned students, building trust, rapport, and accountability

Proactively identify and address barriers to certification readiness and job placement

Certification Support

Partner with the education team and student success coordinators to monitor certification readiness and drive certification outcomes

Career Readiness & Placement Preparation

Introduce career readiness concepts early in the student journey, including resume development, professional behavior, and labor market awareness

Support students and graduates with career planning, job search strategies, and interview preparation

Coordinate with employer engagement and career services partners to prepare students for successful entry into the placement window

Assist with job applications, documentation, and placement-related follow-up as assigned

Data, Documentation & Compliance

Accurately document all student interactions, engagement activities, outcomes, and supporting materials

Participate in cohort tracking, G&E chart confirmation, and required audits, including weekly and monthly reporting tied to student success metrics

Events, Programming & Collaboration

Support, participate in and/or facilitate workshops, application stations, commencement, alumni events, career fairs, and certification readiness activities

Other Duties

Perform additional responsibilities as assigned by the supervisor, including onboarding and ongoing training related to student success systems, performance metrics, and operational processes

Qualifications

Education

High School Diploma or GED

Associate or bachelor's degree preferred

Experience

1–2 years of experience in student services, career services, advising, workforce development, recruiting, or a related support role

1 year of related experience in a proprietary (for profit), post-secondary educational setting preferred

Skills

Strong problem-solving, organizational, and written and verbal communication skills with a student-centered approach

Comfortable working in a metrics-driven environment with shared accountability

Proficient with Microsoft Office and willing to learn new systems

A positive, team-oriented approach and willingness to work outside regular business hours and travel locally or overnight as needed

Benefits

We are proud to offer a competitive compensation package that supports your personal and professional well-being. Full-time employees are eligible for the following benefits:

401(k) with company match

Comprehensive health, dental, and vision insurance from day 1 of employment

Life insurance options

Paid parental leave

Paid time off (PTO) to promote work-life balance

Tuition reimbursement for continued education

Employee Assistance Program (EAP) for personal and professional support

We are committed to fostering a workplace that values integrity, growth, and student success.

TTT is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.

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Career Success Coordinator

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