Operations Coordinator Trondheim

TIER Mobility is Europe’s leading shared micro-mobility provider, with a mission to Change Mobility for Good. By providing people with a range of shared, light electric vehicles, from e-scooters to e-bikes and e-mopeds, powered by a proprietary Energy Network, TIER helps cities reduce their dependence on cars. Founded in 2018 by Lawrence Leuschner, Matthias Laug and Julian Blessin.

Recently we have closed a financial transaction to merge with Dott. Together we create the European champion of shared micro-mobility, with revenues of €250m, supporting over 125M trips a year in more than 20 countries. Following this closing, teams across TIER and Dott will be progressively integrated. There has never been a more exciting time to join this ride!

THE ROLE AND YOUR IMPACT AT TIER-Dott

• Oversee the daily in and out-of-warehouse operations in Trondheim;
• Supervise in-house in and/or out-of-warehouse teams;
• Manage day-to-day topics with external operations partners particularly in regards to basic recurring performance and success metrics;
• Take responsibility of fleet management in the market including but not limited to monitoring and tailoring automations, task creations, and vehicle state management;
• Supporting the Operations Manager to work towards ensuring business continuity and efficiency in regular operations;
• Utilise and implement guidance from relevant stakeholders, including but not limited to Business Operations Managers and relevant HQ teams;
• Perform task work as required, such as, but not limited to, maintenance and repair tasks of our fleet (e-scooters/e-bikes) for Inside of the Warehouse Operations segment and swapping, deploying, rebalancing and collecting tasks for our Outside of the Warehouse Operations segment;
• The precise distribution of responsibilities will correspond to the the evolution of the business and market presence.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

• Good experience and feeling comfortable working on the computer, smartphone and using apps in general. G-suite experience and knowledge preferred;
• Flexibility to support and directly address tasks inside and outside of the warehouse, collect, redistribute, and swap the batteries of our vehicles, check and document any damage or repairs needed;
• English skills are mandatory;
• Ability to work conscientiously and with a focus on safety;
• Prior experience in delivery, warehousing, logistics, repair, or back office roles is valuable (including internships);
• Knowledge of performing administrative tasks is valuable;
• Prior experience in maintenance and repair is valuable;
• A valid driver’s licence (type B).

We actively encourage a diverse and inclusive environment that fosters each employee’s individuality at TIER. We take affirmative action to ensure equal opportunity for your application, regardless to your nationality, ethnic or national origin, skin color, religion, disability, sex, sexual orientation or gender identity. Come as you are and join our ride! 

In case you are living with disabilities, chronic illness or neurodiversity please inform us, so we can ensure a smooth application process.

If we could spark your interest and you want to change mobility for good with us, apply now and let us know why you’re the one for the job! We encourage everyone to apply and grow with us. Even if you may not tick all the boxes of the requirements, we are happy to hear about the value you can add to the team. We are all learners!

We are looking forward to your application!

At TIER-Dott, we respect fundamental privacy rights. We process your personal data in accordance with the requirements of the General Data Protection Regulation (“GDPR”). For a clear explanation of how we handle and process your personal data, please read our Candidate Privacy Statement.